Review Time
The escalation team truly read my email, responded promptly and as kindly as possible. I appreciate their diligence in responding and understanding my concerns. They provided exceptional customer care services and I will always remember my experience with this company as a positive one.
Do NOT do business with this company. They automatically debited my checking account then told me if I gave them a favorable review they would credit it back to my account. They instead gave me a company credit and debited my checking again!
Someone hacked my credit card and refunded the amounts that were charged right away. Before it was escalated however I was somewhat treated as though I made these purchases! I'm sorry I'm a 70 year old women whom lives in the country on dirt roads and after looking at the web site that is nothing I would ever purchase. I do appreciate this being handled even though I still turned it over to my credit card fraud department
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