Name: turbocad.com
Telephone: 18008338082
Rating: 4.2

WK15 Guest

Outstanding Support from Syed

Syed addressed my DesignCad issue promptly in the early morning (around 7:25 am) and followed up with a confirmation email. EXCELLENT SERVICE, Syed!!

Date of experience: Dec 24, 2025

Winnie Ross Guest

2 months ago

Syed Comes to the Rescue on Christmas Eve 2025!

Syed resolved my DesignCad issue early in the morning (~7:25 am) and confirmed via email. EXCELLENT SERVICE, Syed!

Date of experience: Dec 24, 2025

Nicodemus Kelly Guest

2 months ago

Outstanding Assistance from the Helpdesk!

The helpdesk representative deserves 6 stars for his patient expertise in guiding me through a 'software jungle' to a successful outcome. Thank you!

Date of experience: Dec 23, 2025

AL68 Guest

3 months ago

Helpful and Efficient Support

The team member was very helpful in locating my account and assisting with the correct installation. Quick response time!

Date of experience: Nov 10, 2025

Cooper Guest

4 months ago

Challenging Interface for Mac Users

The Mac interface is not user-friendly compared to other CAD programs. The instructions lack clarity, and basic tasks are frustratingly complicated. I'm resorting to hand-drawing plans due to the unclear guidance.

Date of experience: Nov 07, 2025

Trent Foster Guest

4 months ago

Lack of Support and Unresponsiveness.

I've used the software for years and recently upgraded, but I'm facing issues. Despite my efforts to reach out for support, I've received no helpful response. The previous phone support is gone, and now I'm left with critical work pending and no assistance. I'm seriously considering switching to another program due to this poor service.

Date of experience: Nov 06, 2025

Chip R. Guest

4 months ago

Responsive and Quick Support

The representative is very responsive and quick to reply. Such efficiency is rare nowadays.

Date of experience: Oct 11, 2025

prb2804 Guest

7 months ago

Exceptional Help Received

I needed assistance, and the representative was fantastic. Quick and professional responses made me feel valued. Excellent customer service; I felt supported like a friend!

Date of experience: Jul 18, 2025

Sammy Butler Guest

8 months ago

Renewal Issues

I attempted to renew my license. Previously, I could use it on two computers, but now they require an additional license for my shop setup. As a one-person business, this feels unfair. They claim it's legal, but it seems more about profit.