turbocad.com

4.2
4.2 Based on 20 reviews

The TurboCAD Design Group is owned and operated by IMSI/Design, the global leader in retail CAD (Computer Aided Design) and home design desktop software, and a pioneer in mobile solutions for the AEC (Architectural, Engineering, and Construction) industry...

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Average Rating

4.2

/
5

20 Reviews

5 Star
76%
4 Star
0%
3 Star
5%
2 Star
5%
1 Star
14%

Filtered Reviews

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Review Time

Karyn Sanders
Unreliable Software Experience

I've encountered numerous issues with the software crashing unexpectedly, rendering it unusable. This has happened multiple times recently, making it unfit for purpose.

1
Date of experience: Jun 20, 2025
Charis Barnes
Excellent Service from the Support Team

The support team was excellent with quick replies and service. Definitely deserving of 5 stars.

5
Date of experience: Jun 18, 2025
Obadiah Powell
Helpful Support for Software Transfer

As a patent attorney, I have been using this software for a long time. I had to replace my old desktop and needed help transferring my software installation. The support team was very helpful during this process, unlike some other applications.

5
Date of experience: May 28, 2025
Owen Summers
Extremely fast and competent response.

5
Date of experience: May 22, 2025
Zack Scott
Transferring from laptop to PC

I had an issue transferring my TC Deluxe 24 from my laptop to my PC. Sima in the support team assisted me promptly in sorting this out. Excellent service.

5
Date of experience: May 20, 2025
Roger Clark
Syed responded to my inquiry on a…

Syed responded to my inquiry on a holiday weekend AND was able to resolve the issues. THAT is very responsive/professional work. I will def be buying more from IMSI. thx! kevin h

5
Date of experience: May 17, 2025
Gaylord
Bad product upgrade experience.

In the past I needed help with licensing and I got it, so, no complaints there. However, I was using TC2015 successfully, and I was lured into upgrading to 2024 version. I thought, as advertised, that many bugs would be eliminated, and that the performance would be much improved. Instead I find myself riddled with problems, as the software behaves erratically, and I struggle to find a solution, and have spent far too much time not being able to continue working on my design, What works normally, suddenly stops working. The latest is that the tool popups are not showing, and that when I select an objest, like a rectangle, it is not selected, but only one side of the rectangle is selected as a line. I am really tired, and cannot concentrate on my design, and running very late to finish as planned.

3
Date of experience: May 15, 2025
Ethan Foster
I had an issue loading Turbocad…

I had an issue loading Turbocad Platinum onto my new laptop. I was helped by Sima, who remained with this issue until it was resolved, excellent service.

5
Date of experience: May 14, 2025
Bbwiiz14
Hade trouble with upgrading my Turbocad…

Hade trouble with upgrading my Turbocad and Syed one of the reps from Turbocad helpped me via emails to make everything seamless. thanks you

5
Date of experience: May 01, 2025
Bianca Morris
Thanks TC Support

Syed in tech support at TurboCad was excellent. I had lost my TC account, licenses and keys during an OS changeover and was up and running again within 24 hours. So relieved and much appreciated!

5
Date of experience: Apr 20, 2025

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Business Details

  • The TurboCAD Design Group is owned and operated by IMSI/Design, the global leader in retail CAD (Computer Aided Design) and home design desktop software, and a pioneer in mobile solutions for the AEC (Architectural, Engineering, and Construction) industry.

    With over 16 million products distributed since 1988, IMSI/Design products include the award-winning TurboCAD®, DesignCAD™, TurboFloorPlan®, TurboViewer®, and TurboSite® families of precision design applications for desktop and mobile.See more

  • email customersupport@imsidesign.com
  • call 18008338082
  • language https://www.turbocad.com

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