Name: ubldigital.com
Telephone: 000000000
Rating: 1.4

Timo1223r Guest

Very disappointing service at the local branch

The service at the local branch has been extremely disappointing. My account was never opened, and I couldn't log into the mobile app. The overall experience has been the worst, with inadequate assistance from the support agent.

Date of experience: Jan 07, 2026

Obadiah Coleman Guest

1 month ago

Extremely disappointing customer service

The customer service at the local branch has been very disappointing. My account was never opened, and I couldn't sign into the mobile app. The experience has been terrible, and the support agent was unhelpful, leaving without providing proper guidance.

Date of experience: Jan 06, 2026

Shawn Butler Guest

2 months ago

Very frustrating experience

The staff members were unfriendly and uncooperative, leading to a very frustrating experience. There was an error in the management communication, and they were not willing to acknowledge or correct their mistake.

Date of experience: Dec 18, 2025

Murray P. Guest

3 months ago

Outstanding customer service

The customer service provided has been outstanding and is highly commendable.

Date of experience: Nov 26, 2025

CC Guest

4 months ago

Terrible banking experience

This has been one of the worst banking experiences due to poor policies and service.

Date of experience: Oct 05, 2025

Leroy Coleman Guest

5 months ago

Extremely frustrating banking experience

This bank has been incredibly frustrating, as it takes days to access my funds. It feels like a scam, and I urge everyone to avoid this bank.

Date of experience: Sep 19, 2025

Amadeus Kelly Guest

7 months ago

Very poor customer service experience

I had one of the worst customer service experiences. The staff seemed clueless and called me at odd hours despite me providing my availability.

Date of experience: Aug 01, 2025

Braxton Guest

7 months ago

Unprofessional service at the branch

The service at the branch has been very unprofessional. The staff has been disrespectful, and my debit card has not been functioning properly, causing issues with my transactions.

Date of experience: Jul 28, 2025

Claudia Sanders Guest

7 months ago

Very poor service and staff

The service has been very poor, with disrespectful staff. I recommend not sending money to this bank due to their inadequate handling of transactions.