ucertify.com

3.7
3.7 Based on 111 reviews

uCertify offers courses, test prep, simulator, and virtual labs to prepare for Microsoft, Oracle, Cisco, CompTIA, CIW, Adobe, PMI, ISC2, Linux, and many more certification exams. These prep-kits come with the comprehensive study guide....

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Average Rating

3.7

/
5

111 Reviews

5 Star
66%
4 Star
0%
3 Star
1%
2 Star
2%
1 Star
31%

Filtered Reviews

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Review Time

Domenic T.
The gentleman Sidd was very helpful and…

The gentleman Sidd was very helpful and Patient and understanding. he was able to help me solve my problem in a very timely manner and was very kind.

5
Date of experience: Feb 10, 2025
MF36
We have always received fantastic service and support!

We have always received fantastic, prompt, and helpful service from our rep Deepak Kushwaha in every interaction. He is very considerate of our students and always responds right away to any questions or concerns we may have. Customer support at uCertify is among the very best. The certification resources we use have also been high quality and students who have utilized the training from uCertify courses have all passed their industry certifications. I appreciate all the hard work from everyone at uCertify to help our students be successful in IT!

5
Date of experience: Feb 10, 2025
Maximilian B.
The gentleman Sidd was very helpful and…

The gentleman Sidd was very helpful and Patient and understanding. he was able to help me solve my problem in a very timely manner and was very kind.

5
Date of experience: Feb 10, 2025
Jacinta C.
We have always received fantastic service and support!

We have always received fantastic, prompt, and helpful service from our rep Deepak Kushwaha in every interaction. He is very considerate of our students and always responds right away to any questions or concerns we may have. Customer support at uCertify is among the very best. The certification resources we use have also been high quality and students who have utilized the training from uCertify courses have all passed their industry certifications. I appreciate all the hard work from everyone at uCertify to help our students be successful in IT!

5
Date of experience: Feb 10, 2025
P0lo38
Labs do not cooperate and the ai tutor does not do much.

The labs have a 50% chance of saying I did not complete the objective even when I follow the entire process it illustrates step by step. The "ai tutor" is zero help and provides absolutely nothing to the experience. When contacting the customer service team I only get the same number of limited responses and it feels like those are ai generated responses and they only tell me to email them when I call to try and get better service. It feels like there is no options for help. Help from real people would be really nice.

1
Date of experience: Feb 09, 2025
Rhonda W.
Labs do not cooperate and the ai tutor does not do much.

The labs have a 50% chance of saying I did not complete the objective even when I follow the entire process it illustrates step by step. The "ai tutor" is zero help and provides absolutely nothing to the experience. When contacting the customer service team I only get the same number of limited responses and it feels like those are ai generated responses and they only tell me to email them when I call to try and get better service. It feels like there is no options for help. Help from real people would be really nice.

1
Date of experience: Feb 09, 2025
Unresponsive rep

I asked my rep for a quote for a product through four emails, contacted support, and they did not get back to me. I ended up going with another vendor because my student couldn't wait.

2
Date of experience: Jan 17, 2025
Spencer C.
Unresponsive rep

I asked my rep for a quote for a product through four emails, contacted support, and they did not get back to me. I ended up going with another vendor because my student couldn't wait.

2
Date of experience: Jan 17, 2025
AH95
Sidd was very helpful

Sidd was very helpful, give this young man a Raise guys!

5
Date of experience: Jan 15, 2025
Howard S.
Sidd was very helpful

Sidd was very helpful, give this young man a Raise guys!

5
Date of experience: Jan 15, 2025

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Business Details

  • uCertify offers courses, test prep, simulator, and virtual labs to prepare for Microsoft, Oracle, Cisco, CompTIA, CIW, Adobe, PMI, ISC2, Linux, and many more certification exams. These prep-kits come with the comprehensive study guide.

  • email support@ucertify.com
  • language https://www.ucertify.com

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