Review Time
*update at 4:21am: 6 hrs after I posted this review, they call me back at 3:50am. They said to call them back or email, call their phone number and it’s again just a voicemail. Their customer service phone number is not a direct line, it’s only a voicemail/message machine.She also suggested I contact via email which they still have yet to reply. False company. Says they are in California but it’s a fake number. This IS a scam.******I use ucertify for their class licenses /course material/labs due to my university using their platform.I constantly get overcharged and they don’t contact back.I can never talk to them on the phone. Emailing: it takes days or weeks to get email responses returned, sometimes you don’t get one.I think they are a scam.They charge you for licenses and then double or triple charge your bank. You get one receipt for the right amount.You have to monitor your bank statements for a few weeks after making ANY purchase.I had a 80$ license (thru my university) that did the charge appropriately, and one week later I see a $693.00 charge additionally.I’m still waiting for that refund which took them one week to respond (“we will refund you”) and it’s been two weeks since then with no refund.Prior spring, I had another class charge of $76, normal, and then a few days later my bank was also charge almost $400 additionally.I complained to the university who contacted ucertify and got it refunded in 3 business days.I had no problems of over charges with Ascend, which some of my Uni classes use instead of ucertify.Be warned with Ucertify.No customer service.Overcharging issues with no receipt to see them, except you watching your bank account for a few weeks.Limited late email responses.
*update at 4:21am: 6 hrs after I posted this review, they call me back at 3:50am. They said to call them back or email, call their phone number and it’s again just a voicemail. Their customer service phone number is not a direct line, it’s only a voicemail/message machine.She also suggested I contact via email which they still have yet to reply. False company. Says they are in California but it’s a fake number. This IS a scam.******I use ucertify for their class licenses /course material/labs due to my university using their platform.I constantly get overcharged and they don’t contact back.I can never talk to them on the phone. Emailing: it takes days or weeks to get email responses returned, sometimes you don’t get one.I think they are a scam.They charge you for licenses and then double or triple charge your bank. You get one receipt for the right amount.You have to monitor your bank statements for a few weeks after making ANY purchase.I had a 80$ license (thru my university) that did the charge appropriately, and one week later I see a $693.00 charge additionally.I’m still waiting for that refund which took them one week to respond (“we will refund you”) and it’s been two weeks since then with no refund.Prior spring, I had another class charge of $76, normal, and then a few days later my bank was also charge almost $400 additionally.I complained to the university who contacted ucertify and got it refunded in 3 business days.I had no problems of over charges with Ascend, which some of my Uni classes use instead of ucertify.Be warned with Ucertify.No customer service.Overcharging issues with no receipt to see them, except you watching your bank account for a few weeks.Limited late email responses.
It's actually funny how bad the user experience is. The videos and animations look like they're from 2005 - how can you expect someone to learn computer science for the present day with such an ancient interface?? It's so ironic - cs is the future and yet you guys are so backward about the learning experience - and everything else for that matter. I can only laugh because I'm actually good at CS so it doesn't affect me that much. I'm just here for the certificate and potential entryway to a job... I feel sorry for those that paid for this expecting big things.tl;dr - probably got scammed, trying to make the best of it 🤣
It's actually funny how bad the user experience is. The videos and animations look like they're from 2005 - how can you expect someone to learn computer science for the present day with such an ancient interface?? It's so ironic - cs is the future and yet you guys are so backward about the learning experience - and everything else for that matter. I can only laugh because I'm actually good at CS so it doesn't affect me that much. I'm just here for the certificate and potential entryway to a job... I feel sorry for those that paid for this expecting big things.tl;dr - probably got scammed, trying to make the best of it 🤣
The worst platform I have used so far.The science system is archaic and not adapted to the present day. The service is terrible, all threads are explained in the worst possible way, very hard to digest.I do not recommend!It, waste of money and time, you will learn better on your own or by choosing College.If I have the opportunity, I will ask for my money back, helping with lawer.This platform is simply a Scam.
The worst platform I have used so far.The science system is archaic and not adapted to the present day. The service is terrible, all threads are explained in the worst possible way, very hard to digest.I do not recommend!It, waste of money and time, you will learn better on your own or by choosing College.If I have the opportunity, I will ask for my money back, helping with lawer.This platform is simply a Scam.
I've never seen a more frustrating platform than ucertify i would never recommend this freaking website to anyone ..... !!!!!! My teacher forced me to buy the course here otherwise I would ve never done it ! Your lab platform is lagy af and buggy ! i lost half of my grade just because I get so frustrated buy your platform that I decide to not do the assignment ... I almost put my fist through my laptop just because of you ........
I've never seen a more frustrating platform than ucertify i would never recommend this freaking website to anyone ..... !!!!!! My teacher forced me to buy the course here otherwise I would ve never done it ! Your lab platform is lagy af and buggy ! i lost half of my grade just because I get so frustrated buy your platform that I decide to not do the assignment ... I almost put my fist through my laptop just because of you ........
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