umbrellacompanyuk.co.uk

4.5
4.5 Based on 40 reviews

Umbrella Company UK is a leading provider of umbrella payroll (PAYE) to contractors and freelancers in the UK. Please contact us if you have any questions about our service ☎ 01707 669023...

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Average Rating

4.5

/
5

40 Reviews

5 Star
80%
4 Star
5%
3 Star
2%
2 Star
2%
1 Star
10%

All Reviews

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Review Time

Rutuparna Deshpande
I registered with UCUK, signed the contract and did my bit. When it came to sending my client the ti

I registered with UCUK, signed the contract and did my bit. When it came to sending my client the timesheet, absolute crickets. No response for weeks on end, but just one employee saying they're chasing the team to get back to me.

This is absolutely ridiculous and highly unprofessional.
If they don't want to work with smaller contractors who do not have million pound retnaiers, then they should just say so.

I do not understand the need to insult people by ghosting them. If this is a payroll company or a 16-year-old boy on Tinder, I can't tell.

1
Date of experience: Feb 12, 2026
Rutuparna Deshpande
Smaller Contractors - Beware

I registered with UCUK, signed the contract and did my bit. When it came to sending my client the timesheet, absolute crickets. No response for weeks on end, but just one employee saying they're chasing the team to get back to me. This is absolutely ridiculous and highly unprofessional. If they don't want to work with smaller contractors who do not have million pound retnaiers, then they should just say so. I do not understand the need to insult people by ghosting them. If this is a payroll company or a 16-year-old boy on Tinder, I can't tell.

1
Date of experience: Feb 12, 2026
Ciprian Marian
They don't answer the phone on time and…

They don't answer the phone on time and ask for a lot of documents.

1
Date of experience: Dec 03, 2025
Leon
Umbrella company UK - The best

Umbrella Company UK have been key in making my freelance life simple and easy to get paid.Daniela, Charlotte and Hayley have all been so professional in helping me whenever a question arose and I've had a seamless relationship with them throughout my time freelancing.I would highly recommend using Umbrella Company UK and would not hesitate to refer them to fellow contractors. *****

5
Date of experience: Aug 29, 2025
Blake S.
Payroll issue resolved by Daniela

I am new with Umbrella Company UK and Daniela has been helping with a payroll issue. She has been amazing! Couldn’t recommend enough! Thank you again!

5
Date of experience: Jul 01, 2025
BotsWallahJr
They have removed the faff

The process has been quick and easy, and Amy was on hand, friendly and responded promptly! They have taken the faff out of the process, which can feel very admin-heavy.

5
Date of experience: Jun 30, 2025
Leszcz3733
Newby Experience

When you first need to work via an umbrella company there is a lot of information to take on board to understand all the financial issues. Umbrella Company UK has lots of detailed briefings to support onboarding and briefings on how umbrella companies work. But Umbrella Company UK go the extra mile as there are lots of oportunities to talk to "real people" if there is anything you don't understand. A good example of their strong customer focus was the helpful call I received from Regan to check if I had received and understoood my first payslip!

5
Date of experience: Jun 23, 2025
Mercedes
Its still early days as I only signed…

Its still early days as I only signed up yesterday, therefore, I question the timing of request for the review. It is premature for me to comment on the services offered. However, I can say that the on-boarding process was relatively smooth. ThanksAvi

3
Date of experience: Jun 12, 2025
Easy and warm experience

Easy and warm experience. Always Responsive and Cared about every request.

5
Date of experience: May 23, 2025
UK umbrella is by far one of the best…

UK umbrella is by far one of the best in the business , in all my time spend with them they have been great , team is amazing on Payroll especially Daniela ! Highly recommend anyone considering Umbrella to not look any further than UK Umbrella payroll services!

5
Date of experience: Apr 23, 2025

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