Review Time
I came from South Africa and wanted a truly great experience in Switzerland so we booked with Uniflucht the package put together was amazing.I enjoyed Interlaken and Chamonix it meet all my expectations and created truly great memories of Switzerland and although it was a self guided tour our co-ordinator Eva was amazing.
I am very disappointed with the Trip which I took on 29.05.24 to Monte Carlo, Nice and Marseille. The trip In-charge from Uniflucht are unorganised and not experienced , and the most of it the Drivers are unprofessional. The drivers wasted our time in finding the Parking. they don’t know where to park also, which wasted a lot of time in exploring the city. We even missed a chance explore Nice due to the delay from the Drivers. In my Suggestion, Please don’t travel with Uniflucht for these regions as they are very astonishing and you will regret travelling with Uniflucht.
It's not even worth 1 star. Mismanagement, pathethic and troubling guide, long waiting hrs for bus to pick up with no proper communication,spending daily 2 hrs in bus just for getting parking in trip. And giving no guidance on trip., makes the trip worst. They just can't organize and hire proper guide.
7 minutes agoNEWI had recently travelled together with UniFlucht for a trip to Italy. I found it worst ever tour management from the day one! What UniFlucht promises before tour begins in their itinerary, they simply don't deliver. They react like helpless upon failing to deliver what they promised about. The Tour Leader was also observed being very rude and arrogant towards family people. She was keeping shouting to the people all the time.Hotels arranged by UniFlucht team were also below average rantings, with a poor quality of breakfast and low levels of hygiene Do not waste your time, money and energy with UniFlucht..
Unprofessional People..!Uniflucht people don't follow to the itinerary, they promise initially while booking the trip..!We had recently a trip with them to Italy.We had lots of disappointment, since they failed to manage the Guided Tour to Rome collosieum, which they promised while booking of the trip itself. The Hotel accommodation was also below average quality and lacked with basic hygiene.Uniflucht team wasn't Punctual too in the daily tour plan. Tour Leader was observed quite arrogant and pathetic. She misbehaved to elderly and family people. On last day of the Tour, where Ferry boat ride was planned, they left some people behind even after people paid in advance for the boat ride. All the trip went quite hectic and stressful. Do not waste your money, energy and time with Uniflucht..!
My drop off point is Düsseldorf. I do not understand why they have decided to cross Düsseldorf and then drop off people in Köln. Now the bus is going back to Düsseldorf again. Because of this unnecessary back and forth I have to travel 1 hour more and I am going to miss my train connection and have to wait at the station for 1 hour. I don’t know when will I reach home. I am writing this review while I am still in their bus. Also their bus is very congested. Moreover, AC doesn’t work properly!Not a good service!
Giving 4 star to thr trip for following reasons:Taking about the positive points... The travel was very comfortable and so was the hotel. I was truley not expecting the hotel stay to be this amazing but it was nice and comfy. The hotel staff was very freindly. There was a ample of variety in the breakfast menu and the taste was really good..!! An extra star for the team leader we had Mr Ali. He was really patient helpful and friendly during entire trip.Also the food in Italy is like most delicious of all the places we have visited. It was simple yet tasty..!Now the major dsappointmnet was the time selected for this trip. I will recommed if you like to travel slowly and in quieter places then this trip is not for you specially during Easter breaks beacuse Italy is very much crowded during this period a you will miss out most of the attracrtions as the hotel they select is in outskirts and you do not reach on time..!! Also the timings for the big cathedrals varies during Easter..!!I will recoMmend to buy tickets to major attractions because everything is booked during this sason. Please check visit time of all the attractions..!I think the organisiation should keep people inform about the timings of the major attarctions beforehand..atleast they will not feel disppointed after visiting and finding it closed which was our case. And before going for ths trip please check the weather conditions ..the weather in Venice was very bad and the trip to Murano was a waste of time as the glass factory got closed..:(Overall it was a good trip but I thinK it could have been much better if visited during another season..!!!
I regret to say that my experience with Uniflucht on their New Year's Eve trip to Paris, including a one-night stay, was deeply disappointing. My partner and I faced a series of unprofessional mishaps that significantly marred our holiday.The journey began with a two-hour delay in Frankfurt, where we were left waiting at a specified address, only to find that the bus arrived late at a different location. Despite promises of a meal break during the trip, this was abruptly cancelled. Consequently, we arrived in Paris three hours later than scheduled.Adding to our frustration, the included city tour guide was unexpectedly cancelled. Our trip leader seemed disorganized and uninformed, which only added to the chaos. The most disheartening aspect was the hotel accommodation. Marketed as a Paris stay, the hotel was actually located about two hours from the city center. This was not only misleading but also inconvenient, as the hotel, a substandard 2-star facility, was poorly connected to public transport. As a result, we had to spend approximately 100€ on a taxi to celebrate New Year's Eve in Paris.The return journey was no better. We endured a long wait in the hotel lobby due to another delay with the bus. Disappointingly, we didn't visit the Eiffel Tower as promised in the itinerary. Instead, we spent hours waiting in the bus for our return trip to Germany.In summary, this trip failed to deliver the Parisian New Year's experience we anticipated. The majority of our time was spent dealing with delays, changes in plans, and overall unprofessional management. It was a frustrating and exhausting experience that has firmly dissuaded me from using Uniflucht's services again. I strongly advise others to consider alternative travel options.
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