Review Time
Very disorganised and disappointing trip
I recently joined the 4-day Italy trip for Easter, and it was very poorly organised from start to finish. The bus arrived late with no communication, and even when it arrived, no one informed us. Break times were unclear and unrealistic for such a large group.
The hotel was much further away than advertised, and we were constantly rushed due to delays caused by bad planning. Pisa and Florence visits were much shorter than promised, tour guide was only 22 minutes instead of 2hours and 30 minutes promised on the website due to delays and we spent a lot of time waiting around with no updates.
On the last day, we had to wait outside for nearly two hours before going to Venice because they told us to wait for an extra bus that was coming from Rome.One of the bus leaders was also quite rude.
Overall, the trip did not match what was advertised and was very stressful. I would not recommend this company.
My advice... just dont.I just got back from their trip to coo,milan,florence and venice trip. I have read terrible reviews on reddit but i was likeit cant be that bad because yes its a cheap trip i am not expecting luxury but oh boyyy. I knew this was about to be terrible when they didnt give us an itenerary or any information , i emailed tem but was ghosted. aight cool . First we were supposed to be picked up at munich but a day before they sent us flix bus tickets to come to stuggart. we get there and they come after two hours mind you it was midnight an dit was cooold. We traveled to lake como which was our first destination they gave us an itenerary lol at 3 am saying we will get there by 9 am - we didnt we got there at 1:40pm half the day was wasted and we still had to go to milan. We had a bathroom break where everyone was and i got into an argument with the lady because she was about to leave my friend like you completely wasted our time , did not apologize or give us any explanation but you want to keep time due to your poor planning. GTFOH! anyway we get to com spend like thirty minutes there lol then head to milan we get to milan at 3:30pm ..rushing to eat , see things it was just so stressful. I dont want to go to places to say i went to places i want to be able to enjoy and actually explore . They gave us three hours and we were rushing to make the bus back to our hotel and we get there like ten minutes early and they send a text that they changed the pick up location likeeeeee??? Mannnn! We head to our hotel which is THREEEEE HOURS AWAY my god and on our way they start talking about do you want to share a with your friend are you flipping serious right now???? NO! Apparently they underbooked which meant their staff including the driver was sent to sleep in another hotel which made us late on the next morning because ofcourse!!! So the next day they said we will start our trip at 9 am but the driver was nowhere to be found and they didnt say anything , didnt apologize NOTHING . We waited and we started our trip to PISA got tehre late ofcourse was give like an hour then back to the Bus, Brother this whole trip was a bus ride not a trip anyway i digress. Next was florence got there late im sure you are seeing a trend here...did not have time to walk and see this beautiful city ohh i forgot about the half ass tour my lord.. they booked a tour which we were two hours late for so the tour guide came started giving the tour an dleft LMAO honestly real . They played in your face. Anywho rusheddd as was the theme to the bus anaother amazing three hour bus ride back to the hotel. Sigh. Final day they said check out was at 8:45am mind you they sent this text at 1am like whaaatt?? I was so irritated by this point and ive never heard of such an early checkout the earliest is 10 so i went down and checked the checkout was at 12pm. The lies were so unnecessary they can just say we need to leave by 9 not according to the hotel its 8:45 ughhh so i took my time eating and relaxing and they also dont allow you to eat on the bus so eat before and after ...it was 9:15 and were coming down mind you i was seeing the organizer at the buffet at 8:55 lolll so i was chilling tell me why this weird woman is screaming at me saying im late and to run?? run to what and why would i do that? we got another argument like lady you have noooo right to scream at me lower your goddamn tone. Head to venice which was the last stop oh during the tri they trip. They startedor money to go into bthe island like it was included but u up and changed your mind cool also am i stupid why wpuld i give you more money to rush me and not experice anything anyway. we get there and lo and behold ntn is prepared againnnnn man this people tell me why we spent two and a half hours waiting for the other group to come so we can go together . The incompetence was beyoooond what i have ever seen man. I was sooo mad i asked for a ticket so we can go and explore by ourselvesor i will pay and they will reefund me for my ticket the weird shrill voice lady kept saying she cant do anything sighh we finally start going and spend a good chunk of time in venice finally they pushed the pickup to 10;00pm because everyone was screaming at them they were much nicer and started apologizing and updating us after but too little too flipping late . Anyway man dont book this company. It IS BEYOND TERRIBLE.
Where do I even begin? Long review incoming. 1. First we were almost left behind because the group leader did not inform the group of the arrival of the bus at the pick up location and also failed to answer her calls or respond to her messages until the bus had already left and was on the way. She also did not show the basic etiquette of apologizing for the situation and later sent a message to the group about the arrival of the bus at the pick up location after the bus had already left the location and was on the way. I guess to make anyone who complained about the lack of information look like they were lying. 2. Most of the guided tours promised were not delivered and the best we got was a 10 minute walking tour of Florence which in my opinion was very inadequate.3. If you are booking with this group, note that their definition of a guided tour is dropping you off at a location and leaving you to figure the rest out. We did not receive any useful tips, guidance, maps, nothing!4. When we arrived at our hotel, my name was not on the list for hotel rooms although I had sent several emails prior for room allocations which had all been ignored. I even sent a WhatsApp message because my emails had been unanswered and the response I received was to send an email to the same email address that was ignoring me.5. In Milan, we were also given a wrong pick up location for the bus by our group leader which left us walking back and forth across the city trying to find our bus after we were tired from already exploring all day. Although we had all gathered at a location, the drivers refused to drive to us to pick us up.6. The buses were very uncomfortable in my opinion and very different from what is advertised on their social media pages. Very little legroom and recline and you could not even use the tray tables provided because of how small and limited the space is. Also charging ports use USB 3.0 slots which literally no one uses anymore and so most people could not charge their devices. 7. Although the pricing is attractive, the true cost of paying a cheap price is the disorganization, discomfort and confusion you experience when traveling with this group. The whole experience was very poorly organized. I would not be traveling with this group again and 9/10 people I met on my trip also share the same sentiments.
Uniflucht If you want to travel around Europe, and visit amaizing cities. DON’T go with Uniflucht 🤡If you want to visit the Museums and Cathedrals of european Cities, DON’T go with Uniflucht 🤡If you want to eat local food, go to amaizing restaurants and have good drinks and coffee, DON’T go with Uniflucht 🤡But if you want to WAIST TIME and MONEY, REMAIN countles hours inside a bus,BE LATE EVERY DAY, ARRIVE at the CITY when is closing, MISS ALL ATRACTIONS, EAT ONLY ON GAS STATIONS, And NOT be sure if you WILL VISIT a city !!! BE STRESS your trip by mismanagement and miscomunication. Then TAKE Uniflucht !!!🤡🤡🤡🤡With Uniflucht you WILL NEVER BE ON TIME !!!! They WILL MAKE YOU LATE EVERY DAY !!!!! YOU WILL MISS ALL the MAIN POINTS of your trip, and most importante of all, YOU WILL NEVER RELY ON THEM, BECAUSE THEY DON’T KNOW WHAT is NEXT !!!!!!!!!!!! 🤡🤡🤡
MOST HORRIBLE EXPERIENCE WITH TOUR GUIDES!Myself and my friend were in Switzerland(Visiting Italy on Easter break) for toilet break.I was bit late (toilets were quite busy it was morning time other people from different buses were waiting for toilets)and No network availablity to contact. Tour guide got frustrated and started yelling(If you have no sense why do you join the trip,LEAVE THE BUS IMMEDIATELY!) at my friend and told to take our luggage then Hop off.She(Tour guide) almost grabbed our luggage to throw us out,luckily I got there and More yelling continued.Just imagine if I had not arrived at that time..we would have been abandoned in middle of mountains with NO NETWORK NO TAXI.I completely take the responsibility for being late but throwing people out of the bus is that fair?Also in Venice 2 people were missing they didn't wait for them(that was our last ferry Ride at 10PM! back to Bus) and crazy thing is they don't even know who were even missing (They were just doing headcount). On the next days of Trip(lasted 4 days)Tour guides and Bus driver were late about 1hour consistently!!Sorry to say @unifluct we paid for our Trip to see new places, meet new people but not to get yelled also Please do some background checks on your Representatives or May be use the money for their Therapy.My other friends of group went to Norway tour with Studifahrten.They said It was best experience till date.
Very disorganised and disappointing tripI recently joined the 4-day Italy trip for Easter, and it was very poorly organised from start to finish. The bus arrived late with no communication, and even when it arrived, no one informed us. Break times were unclear and unrealistic for such a large group.The hotel was much further away than advertised, and we were constantly rushed due to delays caused by bad planning. Pisa and Florence visits were much shorter than promised, tour guide was only 22 minutes instead of 2hours and 30 minutes promised on the website due to delays and we spent a lot of time waiting around with no updates.On the last day, we had to wait outside for nearly two hours before going to Venice because they told us to wait for an extra bus that was coming from Rome.One of the bus leaders was also quite rude.Overall, the trip did not match what was advertised and was very stressful. I would not recommend this company.
Feb 12 lapland trip was cancelled 24 hrs before the trip. No refund until now. No replies,no.updates. please fellows follow theAdvise below to complain this agency. I did already.Since the travel agency is in Düsseldorf, you can file a complaint with the consumer protection office responsible for that region.1️⃣ Consumer Protection for North Rhine-WestphaliaContact:Verbraucherzentrale Nordrhein-WestfalenThey handle complaints against companies located in Düsseldorf and can:review your casecontact the travel agencyhelp you send a legal demand letter for the refundWebsite:(www)verbraucherzentrale.nrwThey also have an office in Düsseldorf if needed.2️⃣ Travel dispute mediation
I’ve basically copied a previous review. I have had the same experience. Booked a Lapland package trip scheduled for 12 February 2026. The trip was cancelled by Uniflucht just one day before departure. A few alternative options and a refund option were provided. I chose the refund, and approval was confirmed on 12 February 2026. Since then, there have been no further updates. Despite multiple follow-ups, the refund has still not been received as of 6 March 2026.Last-minute cancellations combined with delayed refunds can leave customers without a vacation, facing financial strain and significant disappointment. It was the 1st time travelling in over 30 years. Really was the most costly experience. PLEASE DO NOT book a tour with them Future customers should carefully consider this risk before booking.Also when calling their tel number there was no response and upon calling their WApp number the lady was unable to speak any German or proper English Pretty much waste of time and money and lots of disappointment, is what you get with uniflucht.
Booked a Lapland package trip scheduled for 12 February 2026. The trip was cancelled by Uniflucht just one day before departure. A few alternative options and a refund option were provided. I chose the refund, and approval was confirmed on 12 February 2026. Since then, there have been no further updates. Despite multiple follow-ups, the refund has still not been received as of 4 March 2026.Last-minute cancellations combined with delayed refunds can leave customers without a vacation, facing financial strain and significant disappointment.Future customers should carefully consider this risk before booking.Pretty much waste of time and money and lots of disappointment, is what you get with uniflucht.
Our Northern Lights trip was cancelled just one day before departure, completely destroying our plans.The reasons provided for the cancellation were confusing, inconsistent, and unconvincing.After months of planning, we were left with no realistic alternative at the last moment.The situation was handled with a serious lack of professionalism and accountability.This experience caused major stress and disappointment instead of a celebration.I strongly advise not to travel with this agency — not even if the trip is offered for free.
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