uniplaces.com

3.8
3.8 Based on 994 reviews

...

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Average Rating

3.8

/
5

994 Reviews

5 Star
59%
4 Star
10%
3 Star
6%
2 Star
3%
1 Star
23%

All Reviews

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Review Time

Erick Damasceno
The service provided by Uniplaces was fantastic, both in efficiency and effectiveness. However, what

The service provided by Uniplaces was fantastic, both in efficiency and effectiveness. However, what was most admirable was the service provided by Adriana, an extremely attentive, quick, and polite employee. Congratulations!

5
Date of experience: Feb 23, 2026
Enomfon Ekenson
An agent from Uniplaces named Sara made my booking very easy and seamless. She was prompt in respond

An agent from Uniplaces named Sara made my booking very easy and seamless. She was prompt in responding to all my emails and also gave me good discounts.
I would recommend both her and Uniplaces. They’ve made my entire stay in Lisbon a great experience.

4
Date of experience: Feb 19, 2026
Helena Danilova
Uniplaces truly provides a very convenient and reliable service. I would especially like to highli

Uniplaces truly provides a very convenient and reliable service.

I would especially like to highlight the customer support. Federico is always available, very responsive, and genuinely involved in helping resolve any issues. He carefully takes notes, follows up, and makes sure nothing is overlooked.

For us, this level of support is extremely important, as it allows cooperation to feel smooth, efficient, and well-coordinated.

Thank you very much for the great service!

5
Date of experience: Feb 17, 2026
Carlie Smith
My Experience as a Host Has Been Outstanding

I have been working with a rental platform as a host, and my experience has been consistently positive. Their system is user-friendly, efficient, and greatly simplifies the rental process. I want to emphasize the exceptional support provided by a representative. She has been very professional, responsive, and truly dedicated to assisting both hosts and tenants throughout the entire journey. I highly recommend this service.

5
Date of experience: Jan 10, 2026
Ross C.
AVOID THIS SERVICE IF YOU CARE ABOUT YOUR FINANCES.

AVOID THIS SERVICE IF YOU CARE ABOUT YOUR FINANCES. I reserved an apartment in a city and followed their guidelines, paying the service fee and first rent to the company, while transferring the security deposit directly to the landlord as directed. It turned out the landlord was a fraud. They took the deposit of 2000€ and are now refusing to return it, completely ignoring my attempts to contact them. This is theft. The support team is ineffective. Despite their assurances of "Tenant Protection," they distanced themselves from the issue because the deposit was paid directly—even though THEIR platform facilitated the connection to this scammer. I am now at a significant financial loss.

1
Date of experience: Dec 08, 2025
Kitty
Wonderful experience with the service

I had a wonderful experience with the service. I quickly found the apartment I needed, and the entire process was straightforward and clear. A special thanks to the representative, who assisted me with excellent availability and professionalism at every stage. I highly recommend this service to anyone seeking accommodation efficiently and securely.

5
Date of experience: Dec 06, 2025
Martina Butler
I faced some booking challenges due to landlord communication

I faced some booking challenges because the landlord did not respond. However, a representative from the service reached out to me and was very kind, answering my questions and guiding me through the process.

5
Date of experience: Dec 05, 2025
Yusuf
Extremely efficient and secure

5
Date of experience: Dec 05, 2025
Riley Cook
My experience was fantastic...

My experience was fantastic with the service. I easily located the apartment I needed, and the entire process was straightforward and clear. A special mention to the representative who assisted me with great availability and professionalism every step of the way. I highly recommend this service to anyone seeking accommodation quickly and securely.

5
Date of experience: Dec 04, 2025
Jerry Long
I was fortunate to work with a great agent...

I was fortunate to work with a fantastic booking agent in Paris. Everything was handled quickly and without issues. She was incredibly generous, and it was a pleasure collaborating with her.

5
Date of experience: Dec 03, 2025

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