unitedalarm.ca

4.1
4.1 Based on 62 reviews

United Alarm is a Calgary-based alarm company that offers home security systems, commercial security systems, security cameras, and more. They are locally-owned and operated, ULC-listed, and the Consumer Choice Award Winner for 13 consecutive years. Conta...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

62 Reviews

5 Star
56%
4 Star
17%
3 Star
10%
2 Star
11%
1 Star
6%

Filtered Reviews

Filter Reviews

Review Time

Larry Yasman
We needed to replace a couple of keypads at the Community center. We were informed that we need to

We needed to replace a couple of keypads at the Community center. We were informed that we need to upgrade the entire system. They gave a quote and we had them come in. They installed the wrong panel twice and had to come back over 6 times to get the system partially working.. We are about 95% complete and they are now ignoring us.

2
Date of experience: Feb 08, 2026
Larry Yasman
Replacement issues …

We needed to replace a couple of keypads at the Community center. We were informed that we need to upgrade the entire system. They gave a quote and we had them come in. They installed the wrong panel twice and had to come back over 6 times to get the system partially working.. We are about 95% complete and they are now ignoring us.

2
Date of experience: Dec 05, 2025
Alexander King
United alarm is the best security…

United alarm is the best security company in Calgary the price is a spectacular and truly reasonable their service politeness they really go to the next step and beyond

5
Date of experience: Dec 02, 2025
Natalie Foster
Great Tech

The tech was really experienced and I felt comfortable with him doing our security. The company had a good package for us and bonus they're local.

5
Date of experience: Oct 09, 2023
Morgan Anderson
Nice to Deal with a firm in Calgary

We used United Alarm 7 years ago , we sold the home and in our new home signed up with Telus Our contract came up and left Telus to deal with Dave and Gerald again . So much better deaking with local company thank you

5
Date of experience: Jul 07, 2023
Crystal Reed
They suck!!!!!

They suck!!I asked them to come disarm the alarm in a house I’d recently purchased, they said they’d charge me 100 bucks!!!!It took me 10 min to figure out to shut down the whole system. Stay clear from this company

1
Date of experience: Feb 01, 2022
Wade Morris
Very bad experience with United Alarms

Very bad experience with United Alarms. This is a bad company, the tech who came to install a doorbell camera clearly did not know what he was doing. After two and a half hours of failing to be able to sync the camera to my device he told me that there product was no good and I should buy a different one some where else. He took the doorbell out leaving two screw holes in my siding and left. Two days later they charged my credit card for a service call. I called to speak to a manager and got the run around for a week, in that time I was lied to several times and it was clear that there objective was to frustrate me so I would leave them alone. There was a complete lack of professionalism!!!! I finally got through to a manager after a week of insanity and that experience was even worse, no sense of customer service.There has been a ownership change in this company so don't let the years in business fool you. This company is TERRIBLE!!!!!! You should also look at the Better Business reviews on this company, you well get a better sense of how they treat there customers.Do not use this company, you will regret it!!!

1
Date of experience: Dec 04, 2020
Rafe Hughes
Our app wasn’t working we had to wait…

Our app wasn’t working we had to wait for it to get fixed, started working about 3 days after we got the installation.

4
Date of experience: Nov 17, 2019
Hector
Ok service

Our installer was great, but we were disappointed that we could not get our skybell doorbell camera installed cause our doorbell was not compatible, wish we had known prior to install day. Perhaps we could have mad arrangements to have it rectified, but were not offered any solution.

3
Date of experience: Oct 28, 2019
Sharlene Walker
Very timely appointment....technician…

Very timely appointment....technician helpful.

4
Date of experience: Oct 23, 2019

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • United Alarm is a Calgary-based alarm company that offers home security systems, commercial security systems, security cameras, and more. They are locally-owned and operated, ULC-listed, and the Consumer Choice Award Winner for 13 consecutive years. Contact them today for a free security evaluation over the phone or at your house or business.

  • email info@unitedalarm.ca
  • call 4032618838
  • language https://www.unitedalarm.ca/

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More