upack.com

3.4
3.4 Based on 160 reviews

U-Pack®, a service of ArcBest®, is the convenient self-moving service that makes it easier to move long distances on a budget. Load your belongings into a ReloCube® container or trailer, and U-Pack handles the driving. Since 1997, we’ve moved more than 1....

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Average Rating

3.4

/
5

160 Reviews

5 Star
58%
4 Star
4%
3 Star
2%
2 Star
3%
1 Star
33%

All Reviews

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Debbie Foulds
This company made a big move from state to state so so so easy!! Brought cubes when specified, broug

This company made a big move from state to state so so so easy!! Brought cubes when specified, brought additional cubes when we needed them. Picked them up and took them to new location for storage. When we finally got to move into our new home, they brought the cubes quickly and picked them up when they were empty. All for a very convenient price! I couldn't be more happy! Everyone was extremely kind and helpful whenever I called. Thank you so so so much!

5
Date of experience: Feb 26, 2026
Andrew Martin
Despite a few winter weather delays, U-Pack and ABF proactively communicated all issues with us and

Despite a few winter weather delays, U-Pack and ABF proactively communicated all issues with us and made this a very smooth move. We would definitely recommend them.

5
Date of experience: Feb 04, 2026
Walter Lang
Reserving a trailer was straightforward. Trailer arrived on time for loading and unloading, however

Reserving a trailer was straightforward. Trailer arrived on time for loading and unloading, however, potential users need to be aware that the ramp provided for loading Cannot be used with your run of the mill furniture dollies. they get stuck in the grid. Ramp is a grid, not a smooth surface as with U-haul or Penske. That said the move went smooth and I would highly recommend using U-pack.

5
Date of experience: Jan 31, 2026
Nick Hill
The whole experience was overwhelming positive. Delivery and pickup of the Cube was simple, but more

The whole experience was overwhelming positive. Delivery and pickup of the Cube was simple, but more importantly, every single interaction with customer service, delivery folks, and sales was great. Like, noteworthy great. Thank you!

5
Date of experience: Jan 27, 2026
Janey Kelly
An effortless and convenient solution for interstate moving!

An effortless and convenient solution for interstate moving! I appreciated the customer service from the company. They were friendly and addressed all my inquiries. The containers were delivered to both my home and the new location without any issues, and all my belongings arrived in great condition. Just ensure you pack everything securely!

5
Date of experience: Jan 18, 2026
Heidi
Friendly staff and reasonable pricing for long-distance moves

Friendly staff, from the front representatives to the backend shipping team; reasonable pricing for cross-country moving; smooth transportation; just one minor issue: the unloading time on-site was a bit brief, especially as it got dark quickly during winter. Overall: well done!

4
Date of experience: Jan 17, 2026
Rosamund Rogers
Exceptional service throughout the entire process.

Exceptional service throughout the entire process. I relocated from one state to another and heard many positive remarks about the service. The customer support was incredibly attentive and able to address all my inquiries. They even assisted with obtaining the necessary parking permit for the arrival of my container. Everything arrived in perfect condition. The drivers at both the pickup and delivery locations were extremely friendly and clearly experienced.

5
Date of experience: Jan 14, 2026
Ricky
A Remarkable Experience with a Trustworthy Moving Service

Having heard alarming tales of budget moving companies taking advantage of customers, I discovered this service. The entire process of booking, tracking, and the support team was exceptional and exceeded my expectations.

5
Date of experience: Jan 12, 2026
SawBurN
Excellent service!

Fantastic service! Load your belongings onto their truck, and they will fill the remaining space with commercial freight, delivering everything to your new location! The team was incredibly helpful and professional. The pricing was also very reasonable!

5
Date of experience: Jan 10, 2026
Jolyon Parker
Fantastic Moving Experience!

I had a fantastic experience with the service. Everything was straightforward, seamless, and stress-free, even though I arranged it at the last minute. The team was incredibly professional and accommodating, even assisting me with loading over the weekend, which greatly helped my schedule. From the initial booking to the delivery, the entire process was simple and well-coordinated. Communication was clear, pricing was reasonable, and my belongings arrived safely and on time. I genuinely appreciate their support and adaptability. Highly recommended for anyone in need of a dependable and hassle-free moving service! 🚚✨

5
Date of experience: Jan 05, 2026

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Business Details

  • U-Pack®, a service of ArcBest®, is the convenient self-moving service that makes it easier to move long distances on a budget. Load your belongings into a ReloCube® container or trailer, and U-Pack handles the driving. Since 1997, we’ve moved more than 1.5 million people over 2 billion miles.

  • email customercare@upack.com
  • call 18003551696
  • language https://www.upack.com

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