uplay.com

1.4
1.4 Based on 20 reviews

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Average Rating

1.4

/
5

20 Reviews

5 Star
4%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
92%

All Reviews

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ChrisBalamuta
The worst launcher ever, I just want to play game I don’t want to loading screen 5 minut because of

The worst launcher ever, I just want to play game I don’t want to loading screen 5 minut because of stupid servers, I don’t want yours fck ad, and login every time I open game

1
Date of experience: Feb 20, 2026
Stas Smirnov
Constant problems logging into account. Previously, the app would log me out every few days. Now, a

Constant problems logging into account. Previously, the app would log me out every few days. Now, a new quirk: it keeps asking me to CHANGE my password every day because it's suspicious... something. It's practically impossible to figure out the problem — I have to contact support and wait for them to respond. (Most likely, it's because I move to another country, and trying log in from there). Change region can be done ONLY through support. However, I've never had this problem with any other launcher from any other company. Ubisoft Connect is a 10-year-old dump.They lure you in with discounts, but then you literally can't start playing the game for 40 minutes because of problems with their app.

1
Date of experience: Feb 15, 2026
Eustace Parker
Unable to play games and software won't uninstall.

Prevented me from playing any games. The software is impossible to uninstall despite my thorough attempts, including checking files and background applications. It's severely impacted my gaming experience. After investing over 10 hours into trying to enjoy a game I was excited about for half a year, I no longer want to play it.

1
Date of experience: Dec 17, 2025
Agatha Bell
Frustrating Update with More Issues

How is it possible that this update introduced even more glitches under the guise of a 'bug fix'? The update feels lackluster, and I can't see the HUD in the standard mode. There are numerous glitches that I hope will be addressed. Please listen to the community to improve the gaming experience.

1
Date of experience: Dec 15, 2025
Nena Parker
Frustrating Experience with the Launcher

Not only does the company require you to install their launcher to access games through a subscription service, but it frequently malfunctions. I encounter endless loading times, crashes due to alleged 'connection issues,' and then find myself unable to start the game for hours afterward. Well done, this will be the last time I spend money on this.

1
Date of experience: Dec 10, 2025
Lila Powell
The launcher is incredibly frustrating

Not only does the company require you to install their launcher to access their games on a certain platform, but it often fails to function properly. I experience endless loading times and crashes due to supposed 'connection issues,' leaving me unable to play for hours. Well done, this will be the last time I spend money on them!

1
Date of experience: Dec 10, 2025
Cindy Smith
The company has really let me down

The company has really let me down; they release a game, maximize profits, and then abandon it. For instance, the game has become infested with cheats and hackers. Despite numerous reports backed by video evidence, no action is taken. The situation has worsened every month, rendering it unplayable.

1
Date of experience: Dec 10, 2025
Ralph Morgan
Customer support is non-existent

Customer support is non-existent. All I receive are automated responses. They show no concern for the issues customers face, even when paying for a service or premium features.

1
Date of experience: Dec 08, 2025
Frustration with corporate greed

While the developers may not be to blame, those managing the corporate side should face consequences for their greed. Their actions tarnish everything they touch. Many criticize capitalism without understanding it, but this company exemplifies its darker side.

1
Date of experience: Nov 26, 2025
Ethel
They disregard customer experience

I purchased a game on a platform and was forced to download their launcher. Why? Other companies allow access without such requirements. This company shows no regard for customer enjoyment post-purchase. They demand personal information and require login every time you want to play, punishing those who prefer alternatives to their unreliable launcher.

1
Date of experience: Nov 23, 2025

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