Review Time
Great customer service. Ordered a jacket on a Sunday not remembering Monday was a holiday. I emailed them to see about trying to help get the jacket to me before the coming Saturday for a sled trip. They sent it FedEx 2day and I received Friday before I was out of work. The jacket is perfect and there customer service is top notch. Definitely recommend and will purchase from again in the future!
Thank you so much for the excellent customer service to all the team, communication and willingness to help me with purchase has extraordinary, super fast communication and response was next level especially with the massive time difference , There is no doubt recommend buying from Up North Sports Regards Dave Mc
I called on a Wednesday to have a monosuit delivered for a snowmobiling trip- promised it would be here in time because they were personally picking it up from their other warehouse. Didn’t end up picking it up, long story short I had no monosuit for a snowmobile trip I had planned and no communication that it wouldn’t be here in time so I could plan an alternative. When I asked what they were planning on doing to make it right the guy had nothing to say other than cancel my order. I am super unimpressed and will never be purchasing from this website again!
I would not recommend this product to anyone. I have owned 3 other 509 helmets that I have been satisfied with. However, 509 should be ashamed of the Delta V. Three times used, the microphone Frozen, 2 shields failed and the plug for the wire failed. BTW, when the wire fails, the heated shield doesn't work, battery doesn't change and all the systems on the helmets 509 thinks is great, turns off. I spoke to a 509 rep and he explained the helmets is being redesigned. Blamed the plug on cardo and would send me new equipment but felt we would be talking about the same issues 2 weeks later. Way to stand behind a failing product. Up North tried to help by having me talk with a 509 rep, however when I asked for a full refund 6 days ago, no one will return emails or calls. My experience is terrible.... if you want to pay 900 dollars for a helmet that will never work properly, Delta V is for you.
Been waiting a week for my order to be shipped, called CS rep and they said they were waiting on a balaclava from another warehouse. Also live in Alaska and can’t get free shipping on my order of over $100 even through USPS. So much for fast shipping or “UpNorth”
Claim your business profile now and gain access to all features and respond to customer reviews.
If you are here, you might need new GEAR! Check out the latest and greatest gear and accessories to fit your needs at Up North Sports! We carry a wide selection of snow and ice fishing gear, accessories, Portable Ice Houses, Flip Over Shelters and so much more! We are also continuing to expand on products for Spring/Summer. This includes Pop Up screen shelters, Electric Bikes, UPF Fishing Gear and much more!
The staff of Up North Sports prides itself on product knowledge and exceptional customer service. At Up North Sports, our main focus is to outfit our customers with the proper equipment for their needs. Our salespeople won't give you any bogus sales pitches. If we don't have the proper gear for you, we will tell you so, and refer you to someone who does.
We offer the highest quality products at great prices, backed by our price match guarantee. If you find the same product listed at a lower price by one of our competitors and we have it in stock, we will match it! Let Up North Sports earn your business, and you won't be disappointed – Just look at our many reviews by our current customers.See more
padelkiwi.com
rhino-billiards.com
www.gogoalshop.cc
cyclomonster.com
altitude-activities.com
muscleiq.co.uk
bulldoggear.com
twinseasons.eu
podcompany.com
taka.io