Review Time
I bought a Nebula 2 from Amazon and went to use it, but, found connecting the shaft & butt together was very difficult. I could not return it as it was passed the return date. I emailed the company and talked to Devin. After sending in a video showing the difficulty I was having, Rhino was kind enough to exchange the Nebula 2. I got the new pool cue in several days and am extremely happy with the new pool cue. I want to thank everyone, especially Devin for all the help they gave me.
I bought a Nebula 2 from Amazon and went to use it, but, found connecting the shaft & butt together was very difficult. I could not return it as it was passed the return date. I emailed the company and talked to Devin. After sending in a video showing the difficulty I was having, Rhino was kind enough to exchange the Nebula 2. I got the new pool cue in several days and am extremely happy with the new pool cue. I want to thank everyone, especially Devin for all the help they gave me.
Bought the nebula 2, really nice cute and sits great. Really like the tip on it. I bought extra tips but ordered the wrong ones. Customer service was awesome and helped me to get the right ones. When I have a question, they are quick to respond. Would highly recommend
Well, I ordered the rhino must 30 had it approximately 18 days and the tip popped off. Contacted rhino they give me a $60 off in-store purchase after I got the tip fixed and sent them the receipt of what it cost so then I ordered the rhino. carbon fiber single shaft with a crystal tip and they’re both really good shafts. Customer service is great.
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At Rhino, we are a close-knit team of experts in billiards who love the game as much as our craft.
We create distinctive and groundbreaking products at the crossroads of billiards and lifestyle. For each and single one of them, we strive for high performance, durability, and long-lasting value. Our products are built to last.
As a result of this commitment and our sustained engagement into research and innovation, our billiards cues are easy to control, deliver a more enjoyable experience, and elevated style.
Rhino aims to bridge the gap between billiards and life.See more
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