rhino-billiards.com

4.6
4.6 Based on 20 reviews

At Rhino, we are a close-knit team of experts in billiards who love the game as much as our craft. We create distinctive and groundbreaking products at the crossroads of billiards and lifestyle. For each and single one of them, we strive for high perform...

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Average Rating

4.6

/
5

20 Reviews

5 Star
81%
4 Star
5%
3 Star
10%
2 Star
5%
1 Star
0%

All Reviews

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Review Time

Mike Cohen
I bought a Nebula 2 from Amazon and went to use it, but, found connecting the shaft & butt together

I bought a Nebula 2 from Amazon and went to use it, but, found connecting the shaft & butt together was very difficult. I could not return it as it was passed the return date. I emailed the company and talked to Devin. After sending in a video showing the difficulty I was having, Rhino was kind enough to exchange the Nebula 2. I got the new pool cue in several days and am extremely happy with the new pool cue. I want to thank everyone, especially Devin for all the help they gave me.

5
Date of experience: Feb 14, 2026
Mike Cohen
Grate customer experience

I bought a Nebula 2 from Amazon and went to use it, but, found connecting the shaft & butt together was very difficult. I could not return it as it was passed the return date. I emailed the company and talked to Devin. After sending in a video showing the difficulty I was having, Rhino was kind enough to exchange the Nebula 2. I got the new pool cue in several days and am extremely happy with the new pool cue. I want to thank everyone, especially Devin for all the help they gave me.

5
Date of experience: Feb 04, 2026
Jameson
The new must cue has meet an exceeds…

The new must cue has meet an exceeds what I thought this cue would bring to the table highly recommended

5
Date of experience: Feb 04, 2026
Rick R
Bought the nebula 2

Bought the nebula 2, really nice cute and sits great. Really like the tip on it. I bought extra tips but ordered the wrong ones. Customer service was awesome and helped me to get the right ones. When I have a question, they are quick to respond. Would highly recommend

5
Date of experience: Feb 01, 2026
Edoardo
Warped

Bought my cue in December 2025 after 3 weeks the cue was already warped, wrote an email and to change the cue they asked me to pay 30usd for the shipping after that I already paid 700$ for the cue. I am so disappointed they just gave me a coupon.

2
Date of experience: Jan 28, 2026
Gary
Fast delivery,love the shaft.

5
Date of experience: Jan 27, 2026
Maurice Boguth
Great shaft Great tip

5
Date of experience: Jan 26, 2026
Jim M.
Very Pleased

I had a couple questions an the response from Rhino was immediate. The pool cue is gorgeous and plays great !!!

5
Date of experience: Jan 26, 2026
Bryan Gibby
Rhino shaft

It truly is a game changer!Now saving for a break shaft.Thank you

5
Date of experience: Jan 26, 2026
Well

Well, I ordered the rhino must 30 had it approximately 18 days and the tip popped off. Contacted rhino they give me a $60 off in-store purchase after I got the tip fixed and sent them the receipt of what it cost so then I ordered the rhino. carbon fiber single shaft with a crystal tip and they’re both really good shafts. Customer service is great.

4
Date of experience: Jan 26, 2026

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Business Details

  • At Rhino, we are a close-knit team of experts in billiards who love the game as much as our craft.

    We create distinctive and groundbreaking products at the crossroads of billiards and lifestyle. For each and single one of them, we strive for high performance, durability, and long-lasting value. Our products are built to last.

    As a result of this commitment and our sustained engagement into research and innovation, our billiards cues are easy to control, deliver a more enjoyable experience, and elevated style.

    Rhino aims to bridge the gap between billiards and life.See more

  • email cs@rhino-billiards.com
  • language https://rhino-billiards.com

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