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4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Kevin Jerry
The item purchased was too small

The item purchased (my normal size XXXL) was too small. When I tried to go online for assistance, the auto chat text was absolutely horrible. I love your products, but there really needs to be a Customer Service number to call and talk with someone. Extremely disappointed and yes, I would like to still return the item. Hope to hear back from someone to assist.Thank you.

1
Date of experience: Feb 03, 2022
Turd Ferguson
Super fast shipping and superb quality

Super fast shipping and superb quality! Superdry has been my go to brand for shirts and sweats for over a decade.

5
Date of experience: Feb 03, 2022
Kadijat A
Love the quality of the clothes

Love the quality of the clothes! Fabric is thick and clothes last long. Clothes are true to size and fit great. I and 5'4 175 lbs (build is solid) and I wear a size 10 in superdry clothes.

5
Date of experience: Feb 01, 2022
Luis Viera
Best men coat.

I get two long men coats and fits perfectly, great quality, price and functional. The service was amazing, fast shipping and easy transaction.

5
Date of experience: Feb 01, 2022
marisela cabral
Great quality

Great quality ! I was super happy with how fast it got here.

5
Date of experience: Feb 01, 2022
artdoer
The coat is nice-looking but is tight in the sleeves.

The coat runs small; especially in the sleeves. It seems to be made well, it is nice-looking, and it definitely will keep you warm on a very cold day. I wanted a floor length coat and this one fits that requirement, but it takes some time to figure out all of the tabs, zippers, etc.on such a long coat.

3
Date of experience: Jan 31, 2022
Vivian
Like all my items, just wish exchange was better.

I ordered three items, one of which I had to get in a different color than what I originally wanted because of size availability. Turns out, the item was too large, so the original color I wanted was now available. I submitted the new size and color, got the right size but wrong color. I still like all the items I got, I just wish the exchange process got my new order correct.

4
Date of experience: Jan 31, 2022
Natalia Tamarina
Sizing app suggested a wrong size

I used the app on the site, to estimate my size. They told me size 10and I went with these recommendations . When the pants arrive they were severely too large… Now I have go through hassle of returning this item. Also, I requested exchange to size 8 but I didn’t get confirmation fir the exchange, just for return… Now I don’t know if I’m gonna get the size 8 pants or not… Frustrating!

2
Date of experience: Jan 31, 2022
Diandra Nazario
The coat was way too small.

1
Date of experience: Jan 31, 2022
Manos
Sweatpants to die for

I am very peculiar about sweatpants. I want them to be extremely thick, comfortable, and high quality. No matter the brand, I could never get all three (with thickness usually being the hardest requirement to fulfill).Superdry's sweatpants are just amazing. They're insanely comfortable and are so thick that can really hold their own in snowy weather. Even their drawstrings are thick and feel carefully crafted, which is the cherry on top.

5
Date of experience: Jan 31, 2022

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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