us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Brian L.
Purchase an item on your US Website

Purchase an item on your US Website. Nowhere on the site says the item was “Final Sale”. Received item but it was slightly big, purchase numerous items in the past same size and it fit perfectly. Could not return item through return form. Reach out Customer Service and given same explanation from them Final Sale and basically no understanding or sympathy from Rep. I even sent them screenshots of item from web page showing nowhere was it disclosed it was afinal sale item. Superdry lost a customer, no longer doing business or recommending them.

1
Date of experience: Jan 30, 2022
WILLIAM
Still have not received the items

Still have not received the items. Looks like it's stuck in Philadelphia, 15 days and counting. I didn't realize it was shipping fron England.

1
Date of experience: Jan 30, 2022
Adolfo DErizans
I always find good buys at Superdry

I always find good buys at Superdry. Excellent quality, good value

5
Date of experience: Jan 30, 2022
Jae Young Park
Fast and reliable delivery in US

Fast and reliable delivery in US. Received my package within 5 days of creating the order.

5
Date of experience: Jan 29, 2022
Laura
Fill from jacket purchased clumped up…

Fill from jacket purchased clumped up after first wash...it's certainly not the same as when we purchased it. Very poor quality. And we can't return it because it says it's non returnable. Very disappointing after spending $100 on a jacket.

1
Date of experience: Jan 29, 2022
TJ David
Great products

Great products! Always in style and delivery is fast!

5
Date of experience: Jan 29, 2022
Shantell
Warm coat

I bought this coat for my son. He needed a coat that would keep him warm during the brutal winter months. This coat is stylish and warm! It fits just right as well. I would definitely recommend this coat to anyone.

5
Date of experience: Jan 29, 2022
Loved the sweatshirt quality- bought…

Loved the sweatshirt quality- bought the London Superdrug white shirt and it is cozy and cute

5
Date of experience: Jan 29, 2022
Randy Parker
First time shopper from nyc and I love…

First time shopper from nyc and I love my purchase these jackets are very warm and form fitting which is good in the Windy City and it was also very cool to watch my package travel all the way from Belgium

5
Date of experience: Jan 28, 2022
Nick Montes
Great presentation.

The packaging was great and sustainable. The products were neatly folded and packed.

5
Date of experience: Jan 28, 2022

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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