us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Nadia Manzueta
I like the coat

I like the coat. It’s very spacious, I don’t think it runs small, if anything I believe it’s kinda big. But I have enough space to put a hoodie underneath at least. The shipping in my opinion took way too long though.

4
Date of experience: Dec 09, 2021
Dominique Purvis
Loved My Coat

I love my coat. Warm and perfect fit. I didn't like delivery system. The email stated the delivery would be on the 7th. It came a day early with no email stating arrival. I had seen someone creeping on my porch, which made me go outside and there it was, a package from Superdry

5
Date of experience: Dec 09, 2021
Angel Holmes
Package took extremely long and it is…

Package took extremely long and it is too small. Now I have to go to the mall and exchange because mailing takes way too long.

3
Date of experience: Dec 09, 2021
Love my hoodies the fabric feels good

5
Date of experience: Dec 09, 2021
Miguel hernandez
Heartbroken

If I could give you a 0 zero star I could. I was sent the wrong item and wrong size. I don't even want to return it cause it would take longer to get the item back since it's a limited item and I would only get store credit back. Waste of time and unfortunately waste of money. I know no one will see this review.

1
Date of experience: Dec 09, 2021
Terrible customer service

Terrible customer service. I bought a coat for $155 and it went on sale 3 days after for $104. I asked for the difference....crickets...no response!! n Will never buy on line again

1
Date of experience: Dec 09, 2021
Efren Grullon Terreo
Bad shipping

I paid for 2-3 day shipping it came a week later

1
Date of experience: Dec 09, 2021
Erica K
My package arrived with a missing item.

1
Date of experience: Dec 09, 2021
Chris Torino
Great product quality.

5
Date of experience: Dec 09, 2021
Sophia1
The quality of the clothing is…

The quality of the clothing is excellent and the turn around of the order was quick!

5
Date of experience: Dec 09, 2021

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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