us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

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James Webster
Owner of 60+ shirts rates 3 because of massive inconsistency in sizes

Odd to rate a 3 when I am owner of more than 60 Superdry T-shirts that I’ve bought over the years. Most of those that I have, I love and wear all the time. They keep their shape and color well which is important. Reason for only 3 stars is due to the massive inconsistency in sizes from one shirt to another. All 60+ of my long and short sleeve Superdry t-shirts are the same size. We know Superdry sizing is odd so in Superdry I know I wear 2 sizes up from any other brand. But the bigger issue is the inconsistency in size from one Superdry shirt to the next When I try on new shirts at a Superdry store, or order new shirts online as I did a couple of weeks ago, it becomes a big pain in the neck. For instance, the two long sleeve t-shirts just received in the mail, one was perfect for me and the other was absurdly enormous. It could like almost fit two of me in it. So I had to go through the hassle to return the huge one, plus not get the shirt I wanted. Shame really because I really liked it and if size were right, I’d probably be wearing it now. Hope this review helps Superdry get more consistency in sizes across their shirts.

3
Date of experience: Dec 10, 2021
Oksana Zhukevych
Great quality

Great quality, great customer service. Fast and easy transaction. Thank you

5
Date of experience: Dec 10, 2021
joana flores
I really love the quality of the…

I really love the quality of the clothes, everything looks good. 100% on point

5
Date of experience: Dec 10, 2021
Yolanda McGee
Customer service was great!!

Love the leather jackets and my husband loved the shearling. I'm sad that they didn't have the women shearling in my size...but customer service was great!

5
Date of experience: Dec 10, 2021
Han Xiao
uk size and us size is confused.the…

uk size and us size is confused.the website was using uk size before,now change to us size .....

4
Date of experience: Dec 10, 2021
Stephanie S.
My 15 yr old son loves this brand.

5
Date of experience: Dec 10, 2021
Always fast delivery!

Great sweatshirts! Love my new slides as well. If you’re ever questioning what size to get use their size guide. It’s always right on when you enter your height and weight. Fast delivery!

5
Date of experience: Dec 10, 2021
Lin Li
I will definitely buy it again !

I really love their design and the quality ! I chose 2 size larger than my usual wear, and they fit well.

5
Date of experience: Dec 10, 2021
Nayma Aguilar
Never received one of my items I been…

Never received one of my items I been contacting superdry to help me with the issue and it’s been almost a week and no answer.

1
Date of experience: Dec 10, 2021
sharon gibson
my exsperiance with Superdry was…

my exsperiance with Superdry was excellent. It was easy to find what I was looking for and it was shipped right away. I received my package earlier than I was expecting

5
Date of experience: Dec 10, 2021

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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