us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Patricia Sims
I love the coats they are great and…

I love the coats they are great and warm the only problem I had was a hole in one of the pockets other than that the coats are warm and worth the purchase. ❤️

5
Date of experience: Dec 09, 2021
K. Vu
Everything arrived in a decent amount…

Everything arrived in a decent amount of time except1. The bag was not even sealed, the peel off tape was still on. Luckily all the items didn't fall out2. I had a shirt come with the security tag so now I need to go to the store to have it removed.

1
Date of experience: Dec 09, 2021
I didn’t received my package

1
Date of experience: Dec 09, 2021
Naomi Gaucin
I love the quality of the flannel…

I love the quality of the flannel shirts. They also have some nice colors to pick from.

5
Date of experience: Dec 09, 2021
Enrique Labre
Jacket I got was good

Jacket I got was good, the timing of shipping was good. Overall pleased with Superdry.

5
Date of experience: Dec 09, 2021
Tae Park
Package is not delivered!

I was placed an order on 11/26/2021 for black friday sale.I was ordered with express delivery today is 12/08/2021 but still did not received. And I emailed to customer service they don't answer my question.I might have to request refund.

1
Date of experience: Dec 09, 2021
prit patel
Please check your (S) size tshirt

I received 3 times wrong sizes im so mad

1
Date of experience: Dec 09, 2021
G. Rivera
The experience overall was very poor

The experience overall was very poor. The item arrived with a 'lint' coating that was not on the product description, and with an odor of dust and humidity. I am returning it, thank you.

2
Date of experience: Dec 09, 2021
Lilian Aceves
Great ski jacket !

I love the experience buying in super dry for the first time, my daughter was looking for a ski jacket and it was difficult to find one until we say yours, the jacket arrived on time and we it’s great ! Thank you Lilian

5
Date of experience: Dec 09, 2021
Jeanne Whitmer
Easy online shopping experience as…

Easy online shopping experience as usual. Excellent delivery service and times.The only faint negative is the outer mailing packaging. While SD is environmentally conscious etc the paper/material used and perforations (for easy package opening) are weak and combine for easy ripping and inadvertent opening of the package, so that the purchases are about to spill out.Otherwise great experience as usual.

5
Date of experience: Dec 09, 2021

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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