us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Crystal Andria Hernandez
Good quality

Great experience overall! The website was easy to use, fast, and well-designed. Shipping was quick and reliable, and the boots are great quality — definitely worth it. A little pricey for me, but I can’t complain because the quality really shows!”

5
Date of experience: Sep 18, 2025
DAVID BECK
Person spoke poorly

Person spoke poorly. Hard to understand.The order was wrong. Information printed was not correct.The color of the pen was wrong.When calling about the mistakes, I was transfered twice. no one was willing to help. I finally was told someone would call me back with a resolution, which call has never happened.

1
Date of experience: Sep 18, 2025
Tammy
Fantastic

Fantastic Thank you

5
Date of experience: Sep 18, 2025
Happy Grandma
Easy to work with

Easy to work with. Talked to an actual person about my order. Would recommend!

5
Date of experience: Sep 18, 2025
Jvolant
Great service.

Excellent pricing, quality and service. Highly recommend.

5
Date of experience: Sep 18, 2025
CHANIA MALKHAZ
TRASH product Received

I received mostly TRASH product heads were off disassembled pens came most of the pens were not finished product I asked for resending order.

1
Date of experience: Sep 18, 2025
John Howard Newell
I’ve had my ups and downs with pens

I’ve had my ups and downs with pens. Com but let me tell you my last 2 orders were off the charts excellent work guys and girls thank you very much. These pens are not the greatest but they are still very high quality, and for the price… you can’t get it better anywhere else.

5
Date of experience: Sep 18, 2025
John
Always on point.

Always on point.

5
Date of experience: Sep 18, 2025
Dorinda Wollitz
I was totally mislead

I was totally misleading. It said two day shipping that I paid $47 extra for. I ordered on Thursday did not get till the following Thursday. I ordered personalized arm bands the day after I ordered from you. I ordered 200 of them on Friday afternoon and I had them Monday. Tried to communicate with your service department got nowhere. So now I’m sitting here with $165 worth of useless plastic. Terrible customer service.

1
Date of experience: Sep 18, 2025
Cynthia Salgado
Great service and easy to work with.

5
Date of experience: Sep 18, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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