us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Randy Bartlett
Item looks good.

4
Date of experience: Sep 19, 2025
D.Lucero
The order showed up on time just as…

The order showed up on time just as ordered. The rep was very helpful. Took the time to make sure we had what we needed. Great job

5
Date of experience: Sep 19, 2025
JTS, Waxhaw NC
Great product and delivery

The koozies we ordered with the logo we wanted came out great in both presentation and color. The short time from the order to delivery worked very well for our needs. Product quality is also great.

5
Date of experience: Sep 19, 2025
TaktoHD Handcrafted Design
They did great!

They did great!, My order was managed and delivered on time. The final product came out great!

5
Date of experience: Sep 19, 2025
Michael Ruocco
Overall

Overall, the experience was great. A few items I noticed were with some of the square business cards, the typing was off-center (not un-usable, but definitely less than ideal). On that same note, the handled Thermos travel mugs, the company "badge" info is off-center from the manufacturer "thermos" logo - just seems like it would look better (for pens.com and for us) centered up with one another.

4
Date of experience: Sep 19, 2025
Ulysses Ulysses
ads on pin for our repeat customers

ads on pin for our repeat customers

5
Date of experience: Sep 19, 2025
Karen Lespoir
I bought the pens for my church…

I bought the pens for my church congregation back in Guyana because I experienced how durable these pens are and long lasting. I got my first pen from my church here in America and it lasted me almost two years. I am now on the second pen. The have very good quality and writes well.

5
Date of experience: Sep 19, 2025
Joseph limo services
Thanks good job

5
Date of experience: Sep 19, 2025
Soul Locksmith
With Square there's no middle man

With Square there's no middle man. Purchasing a Device, wifi connection and a phone line is insane for all merchant services who dare to compete with Square for real 😉 l also think Square needs improvement with "square Invoice" too complex when you are on the job and have to issue an instant receipt

5
Date of experience: Sep 19, 2025
Pamela Wilson
Horrible support and service

Horrible support, I need to switch to a new hosting platform. They make changes in their app and my website no longer works and they try to blame it on my laptop, when the website is not working for customer on their own personal laptops. I can't print from my the mobile square app and they blame it on my printer, when every other mobile app prints perfectly from my phone. Really bad company and support, I'm shocked they have an overall rating in the 4 range, they must pay people to write reviews for them.

1
Date of experience: Sep 19, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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