us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Melody Siemer
Im alittle disappointed with the…

Im alittle disappointed with the printing. Our phone number has an equal sign (=) in it. It common since that is not how a phone number is printed.

4
Date of experience: Sep 10, 2025
Margot
Extremely invasive advertising

Extremely invasive advertising, sent to my personal postal address!!! I never visited their site, never shared my name or personal address with them nor authorised them to send me samples with the logo of the company I worked for on it. GPDR law doesn’t seem to apply to them, they probably got my data from sketchy data brokers… What a waste of paper and resources, it was a big enveloppe filled with full colours advertising flyers and a laser engraved pen showing an incorrect logo. How can these wasteful illegal practices still exist in 2025?

1
Date of experience: Sep 10, 2025
Barry Farr
Quality product

Quality product, Delivery time and easy of setup.

5
Date of experience: Sep 10, 2025
QUICKSON NDLOVU
Difficulty payment system

Not all customers have time to pay for multiple single multiple invoices, why can’t you may one invoice containing different items for easy payment on the part of customer. Ed know other pen sellers who use a single invoice payment system and we are considering using their products because of their easy payment system! Outcome is valuable!

1
Date of experience: Sep 10, 2025
Loretta Myers
Quality

It was an easy process and pens are perfect

5
Date of experience: Sep 10, 2025
Laura Newell
Great experience

This is my first time ordering. I have never had an easier time navagiting a website. From login to order might have taken me 5 minutes.

5
Date of experience: Sep 10, 2025
Kelli Morgan
My face was distorted doesn’t even look…

My face was distorted doesn’t even look like me

2
Date of experience: Sep 10, 2025
Marvin Sellers
The pens I ordered with my company name…

The pens I ordered with my company name looked so good . The colors was just right they feel great in your hand and the ones I’ve given out my customers was happy . Yall made my ordering process simple thank you so much

5
Date of experience: Sep 10, 2025
HOWARD LAYNE
Your company was not up front about…

Your company was not up front about your fees. We were not told about the set up fee, tariff fee and shipping fee. When we spoke to a representative about this all they said was there is nothing we can do and you CAN'T SPEAK to anyone else. That was it and end of the conversation by your representative. We will not be doing anymore business with your company.

1
Date of experience: Sep 10, 2025
Brenda
The pens looked just like what I…

The pens looked just like what I ordered. The delivery was fast. The process quite efficient.

5
Date of experience: Sep 10, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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