us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Johnie King
I had it recommended by my IT people…

I had it recommended by my IT people and it seems to be doing the job that Cyber Tech said it would do.

5
Date of experience: Sep 12, 2025
Sara
Would never use this payment method

Charged me and didn’t complete my purchase with the third party vendor. Took 10 days to refund me. Lol

1
Date of experience: Sep 12, 2025
Mark L
The technician who arrived knew what…

The technician who arrived knew what the problem was once I described the issue to him

5
Date of experience: Sep 11, 2025
Sonia
SHE WAS GREAT AND QUICK LOVED HER SHE…

SHE WAS GREAT AND QUICK LOVED HER SHE EVEN WAS EARLY

5
Date of experience: Sep 11, 2025
Lisa
First time using this company and…

First time using this company and everything went smoothly. Parts were shipped to the house and technician repaired everything. Technicians were friendly and helpful.

5
Date of experience: Sep 11, 2025
Diane
The repair person was nice and…

The repair person was nice and knowledgeable. My only concern was being able to get hold of the company when I needed and also an appointment was given without my knowledge. My washer got fixed and thankfully did not have to use a laundromat.

4
Date of experience: Sep 11, 2025
Kristen Pappas
Quality is Wonderful

Quality, price and quick turn a round

5
Date of experience: Sep 11, 2025
ROBERT WILLIAM PORTIS
Great products Great service

Great products Great service. Quick delivery

5
Date of experience: Sep 11, 2025
Kent Larsson
Good quality swag

Good quality swagTimely delivery Excessive shipping charges!

4
Date of experience: Sep 11, 2025
lyvanquy
Great customer service

Great customer service, specially the chat feature is very useful.Great products with affordable prices. Fast time of delivery. Overall, a pleasant experience working with Penns and staff.

5
Date of experience: Sep 11, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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