us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Tidwell, Althea
Legend Pens

The pens are amazing. The delivery was right on time and the customer service was great

5
Date of experience: Aug 24, 2025
Reginald Beatty
Very nicely done on the pens

Very nicely done on the pens. Good quality. Writes very well and has a phone/tablet rubber end to use on your electronic devices.

5
Date of experience: Aug 24, 2025
Monilove❤️
I love ordering from pens.com

I love ordering from pens.comQuick fulfillment and shipping. Pens always make a statement for my business.

5
Date of experience: Aug 24, 2025
Gayle Compton
I placed my order online & it came to…

I placed my order online & it came to me just as I had requested, and in a short period of time.

5
Date of experience: Aug 24, 2025
BARBIE GILDEN
I didn't have to put so many pens…

I didn't have to put so many pens together this time! The gal that helped me with my order was awesome! Guests just love these pens. Thank you.

5
Date of experience: Aug 24, 2025
Russell Nelson
Failed to correctly fill the order…

Failed to correctly fill the order placed and then failed to make it right. Lost a long time customer.Their solution to failing to provide sufficient quantity of ordered goods for an employee appreciation event is a $20 credit instead of sending the correct quantity ordered. That does nothing to resolve the issue of not having the needed quantity to provide the items for each employee which they repeatedly have continued to refuse to deliver to make this right!! DO NOT USE THEM FOR ANY IMPORTANT THINGS

1
Date of experience: Aug 24, 2025
Sully's Mobile service llc
Been great

Been great, love using you guys

5
Date of experience: Aug 24, 2025
Ana Bernal
Love it great job

Excellent work

5
Date of experience: Aug 23, 2025
Mckenzie Farms Nursery
Pens arrived promptly and are beautiful!

5
Date of experience: Aug 23, 2025
customer
Everything was easy and ordering was…

Everything was easy and ordering was smooth.

5
Date of experience: Aug 23, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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