us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Brenda Denison
Easy to order and product was well…

Easy to order and product was well made.Will order again from Pens.com.

5
Date of experience: Aug 24, 2025
JOYCE A STOUGH
I ordered envelopes with my mini…

I ordered envelopes with my mini calendar & none of the envelopes were in the content. I had to call & have them sent. I will make the payment when I receive the envelopes.Still love the calendar’s.

4
Date of experience: Aug 24, 2025
Dwayne Thomas
Every order I’ve ever got was assorted…

Every order I’ve ever got was assorted colors pens. I ask for brighter colors pens and received all blue pens. I got the run around say voice call said I agree to all blue pens which is false. Plus all the new pens don’t even have tips so many are dried out. Never again will I buy pens for here.

1
Date of experience: Aug 24, 2025
Bret Boston
The pens arrived incredibly slow

The pens arrived incredibly slow, there was no option to expedite. It seems as if they were personalized quickly but then shipped the slowest possible way. They missed the trade show. I’ll never order from this company again.

1
Date of experience: Aug 24, 2025
Albert
SHAW TAX SERVICE'S

I LOVE YOUR ITEMS

5
Date of experience: Aug 24, 2025
Ralph Jones
The pens were easy to customize

The pens were easy to customize, and the service was fast.

5
Date of experience: Aug 24, 2025
DIANA MONTALVAN
Low Minimums can Equal Big Results

Sometimes, you just don't need 12 of an item or 500, etc. Low minimums allow me to take on more simple, personalized projects for my customers. The quality of the product is excellent and my customer was beyond happy ( I ordered a customized embroidered cap). The turnaround time was quick, packaging was secure. The whole process was smooth and hassle free.

5
Date of experience: Aug 24, 2025
Amanda Medspa Owner
Easy to order and you guys adjusted…

Easy to order and you guys adjusted logo perfect! We loved them!

5
Date of experience: Aug 24, 2025
DUANE
GREAT

DESIGN TURNED OUT GREAT. PENS WORK GREAT. SHIPPING WAS FAST

5
Date of experience: Aug 24, 2025
Monilove❤️
I love ordering from pens.com

I love ordering from pens.comQuick fulfillment and shipping. Pens always make a statement for my business.

5
Date of experience: Aug 24, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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