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4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Adam Reeves
The system is constantly monitoring for my safety.

The system is constantly monitoring and updating my computer for keep hackers, viruses, and all the bad guys away. It all works seamlessly in the background. It takes up no memory resources or slows down my work.

5
Date of experience: Jun 23, 2025
Karen
Free from malware

The product has kept my laptop free from malware for many years, and customer support ROCKS!

5
Date of experience: Jun 23, 2025
Nancy D
They don’t support there depositers

They don’t support there depositers On June 23, 2025, I received a text message from square stating there was suspected fraud on my account and was a purchase for $110 to Walmart mine… I immediately replied no and locked my account. I was literally shocked to discover that square not only allowed this purchase but an identical one right behind the first… $220. I filed the dispute with square only for them to tell me they will not honor the dispute because I had used my card at this merchant previously… who in the hell has never shopped at Walmart? Absolutely ridiculous I don’t know how to respond to the comment that I received from square so im just going to update and say i was told by the agent the decision was final and could not and would not be changed. If square would like to reach out to me. My info is available on request otherwise it appears I will be forced to using social media and seek legal advice

2
Date of experience: Jun 22, 2025
Carolyn Mueller
I am unable to install the security…

I am unable to install the security system. I have no activation code I need help !

1
Date of experience: Jun 22, 2025
Mary Ann Walter
I trust that when I am on my computer

I trust that when I am on my computer that my data and files usage is protected.

5
Date of experience: Jun 22, 2025
Walter R Anderson Jr
Easy to download

Easy to download. The antivirus software has no impact on system performance, and the software is easy to use and navigate.

5
Date of experience: Jun 22, 2025
I had no trouble renewing my…

I had no trouble renewing my subscription, but I called customer service to be sure I had done it correctly. They could not have been nicer.

5
Date of experience: Jun 22, 2025
Michael Muller
Renewal

Good rates and was an easy renewal process

5
Date of experience: Jun 22, 2025
Bret May
It beats Norton for the price

for the price that came with the computer that I bought from Micro Center was a better deal than I was getting with Norton on my old computer.

5
Date of experience: Jun 22, 2025
So convenient …

So convenient and the money goes straight into the business account the next day

5
Date of experience: Jun 21, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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