us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Kiran Bollu
Excellent and pure cotton material.

Excellent and pure cotton material.

5
Date of experience: Nov 05, 2024
Travis Smola Geocaching With T
Stole my money for a non-functioning website

This company is nothing but a bunch of con artists. I paid $120 to direct my domain to my portfolio site. The site worked just fine for the first 30 days, which coincidentally enough, is the only time frame for a refund. I didn't know that until almost six months later when I was informed my site wasn't working by family members. When I requested a refund, they told me there was nothing they could do because I hadn't filed a customer service ticket in the 30-day window. This was a portfolio site that I rarely visited. I had no idea there was an issue! When I filed a complaint with the BBB, their reps repeatedly told me that the site worked fine when it most certainly did not. They also refused to admit their mistake. Stay far away from this company. They are a bunch of crooks!

1
Date of experience: Nov 04, 2024
BigDoggers
WORST COMPANY EVER

WORST COMPANY EVER. If you get locked out of your account, it says an email will be sent with instrux. THAT EMAIL WILL NEVER SHOW UP.Then when you try to call, you can't get a human. JUST AI BOTS. Then after you call, you get a text message and they waste another 10 minutes of your time.ALL YOU DO IS WAIT FOR THEIR TECH SUPPORT. Nobody ever helps you. The support team is run by bots and AI. No humans.They will just waste your time and not help with anything.You will pay riduculous fees for all the transactions and for that YOU GET NO SUPPORT. EVER.

1
Date of experience: Nov 04, 2024
F Alfaro
I purchased 2 jackets and i only…

I purchased 2 jackets and i only recieved 1 item i contacted customer support asking for replacement and refused to do it. Will never purchased here again. Its always a problem.

1
Date of experience: Nov 04, 2024
Great designs

Great designs, fast shipping. However, I own an older version of this jacket and feel the quality was better in the older version. The new one is very good but better in my opinion in the older jacket. Very please still.

4
Date of experience: Nov 04, 2024
steve hilyard
I started buying superdry about a year…

I started buying superdry about a year ago.. I really like the quality. little pricey but I don't need 10 pairs of anything...

5
Date of experience: Nov 04, 2024
Alexander
Beautiful coats and great quality

Beautiful coats and great quality! I love them, thanks!

5
Date of experience: Nov 04, 2024
christian tom
Have to pay for shipping for purchase…

Have to pay for shipping for purchase and RETURN. At least one way should be free, I understand times are tough now, but $15 in shipping costs to not even keep anything is ridiculous.

1
Date of experience: Nov 04, 2024
Linda Acosta
Its the perfect fit ! Love it

It’s perfect fit !! Love it!! Super happy thank you Super Dry

5
Date of experience: Nov 04, 2024
Gaynor Roberts
Delivery was on time and parcel was…

Delivery was on time and parcel was intact. Love the items I purchased. Thank you Superdry!

5
Date of experience: Nov 04, 2024

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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