us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Astro Seven
I just shop at SuperDry. It's my cheat code.

For over a decade SuperDry has been my go-to brand for quality casual-wear with the timeless retro style that matches my own.I'm a Gen X male and I like what I like, and I like to keep life simple. So instead of spending hours shopping around and trying to find clothes that fit properly, which are made to last and in the style I like... I just shop at SuperDry. It's my cheat code.Unfortunately style evolves, yet I am the same. So although the current range is its own timeless style, it is a new generation. This is understandable as a fresh brand needs to be embraced by the younger generation - not just old Gen Xers like me.The day a man stop's buying new clothes is the moment he becomes an old man. Thankfully I'm still able to find a few items here and there which I like, so I'm not yet wearing the same old clothes I brought decades ago.But when I do reach that point in my life - I will be wearing SuperDry and trying to be as timeless as the brand.

5
Date of experience: Oct 01, 2024
Tripp Dixon
Subpar Return / customer service

Nice product. Subpar Return / Customer Service. The company has yet to be able to generate a shipping label for me to get a refund … the rep on the chat service cited a third party vendor issue.

1
Date of experience: Oct 01, 2024
Kathryn Martin
Great quality clothing!

5
Date of experience: Oct 01, 2024
Jayson Adams
Wonderful experience!

Brandon was awesome and listened to my vision while keeping me grounded in my budget. The communication at every stage was excellent and I love my kitchen!

4
Date of experience: Oct 01, 2024
Ana Cook
My experience from the start was…

My experience from the start was excellant , the process was helpful , honest and full of value . Wren was able meet my budget expectations with quality product and I am very happy with my purchase .

5
Date of experience: Oct 01, 2024
Jasmin
This app is not reliable

If I can Rate 0 I would, this app and customer service is horrible. II’ve setup an account being a small business owner to take payments for my services 1st they aren’t able to verify my account being a whole month and I’m still not verified. 2nd holding my funds because they need to verify my account. 3rd tried to get there debit card but can’t because they can’t verify my account. Then when I trued To speak to someone the office is always closed and when I try To communicate through text or email it says I need To verify my account or to call customer service which I cant Speak with a rep because the offices are closed yet they say they are 24hours online yet via text they state they are opened Mondays - Fridays at 9-9. This app is ridiculous my funds are stuck in their system yet the deducted their position yet I cant Receive my funds not get any help.

1
Date of experience: Sep 30, 2024
Mashea
I love using Square for my small…

I love using Square for my small business! It’s so simple for my customers to use. I have never had any issues at all. Highly recommend!

5
Date of experience: Sep 30, 2024
Yvette Wright
Im still waiting for my labels for…

Im still waiting for my labels for returns! I was told to expect an email back after 72 hours and its been 4 days! No one is in chat online to help. I have two returns but when i tried it said label failed and to contact customer service and well no one is there to help! Please help me with my returns. SD002-1-SUPERDRYUS5291773SD002-1-SUPERDRYUS5292704

1
Date of experience: Sep 30, 2024
Very professional

Very professional, very responsive, delivery were confirmed and were exactly on time , amazing quality, love my Wren kitchen!!!!

5
Date of experience: Sep 30, 2024
Renata
Easy and reliable and convenient

Always easy and fast payment

5
Date of experience: Sep 29, 2024

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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