us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

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Review Time

The Monarch Hair salon
Easy to use and navigate

Easy to use any wear, easy for clients to navigate for booking, also great for client notes to remember formulas for hair color. Payed dayly with easy access to reports .

5
Date of experience: Sep 25, 2024
donna bohannan
Very Satisfied Client

I have been a square client for many years, and I love the quality of the product and the customer service. They resolve any issues (and there haven't been many over the years) with reps that are patient and help you solve your problems. I love the loans that can be paid back by taking a percentage out of your sales, and the same thing with the savings account. Love that new feature. Now I see we can take a percentage our of our sales and buy bitcoin. I am signing up to do that soon,

5
Date of experience: Sep 25, 2024
Rachel Witherspoon
I love my square because I can take it…

I love my square because I can take it wherever with me to take payments but I would like to upgrade it to the POS system so if somebody can get back with me on getting the POS system it greatly appreciate it Thank you

5
Date of experience: Sep 25, 2024
Bridged Oceans Audioworks
Customer support is useless

Customer support is useless. Scenario:- Tried to login. - message returns "password expired... reset..."- follow instructions to reset- last instruction says to click on the link of the email that was sent- no email- try again- same thing- tried "forgot password"- same process, no emailIt was late so support offices were closed. So, I sent a message through the website. This afternoon I finally receive an email (generic) requesting I call them. I call the number, and I get redirected to Chat support. I retype everything and NINETEEN minutes later the rep gives me the solution he found which was exactly the same things I already did.I request a phone call.He tells me "chat support is more than prepared and trained and has the same preparation as a phone agent." Then he urges me to try the solution he sent me. The solution literally took me through the same process I did multiple times the night before. I said "I'm trying to work, and at least if I'm on the phone I can still work while I'm on the phone." He gives me the same phone number that redirected me to chat support.I told him, that's what I called to get here. "Please have someone call me. I'm not asking as a favor. I'm making a legitimate request." He said that the company is not setup for them to call customers. Then he gave me the number again.

1
Date of experience: Sep 25, 2024
Edward Li
Trying to return purchase and the…

Trying to return purchase and the return portal failed to make a return label. I have to contact customer service and so far no response.

1
Date of experience: Sep 25, 2024
January Barnes
Great experience

I had a great experience with the designer, Molly in East Hanover. During delivery, the oven was on back order and the customer service rep, Danielle was absolutely OUTSTANDING at figuring out a quick and extremely helpful solution. We are still installing but so far everything looks great.

5
Date of experience: Sep 25, 2024
Mcveen N Sons Pest Control LLC
It's been great would recommend to…

It's been great would recommend to anyone

5
Date of experience: Sep 24, 2024
The Main Event Llc
Absolutely love Square.Has definitely…

Absolutely love Square.Has definitely met all expectations and more✅

5
Date of experience: Sep 24, 2024
Altairis Towing & Transport
Easy & Efficient

Square is one of the easiest CC processing companies I’ve worked with. Very efficient. Also their loan process has worked wonders.

5
Date of experience: Sep 24, 2024
Oshea Graphics
The best choice I’ve made

5
Date of experience: Sep 24, 2024

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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