us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Luciana Picanco
I really love Superdry.

5
Date of experience: Jan 02, 2024
Marina Kudrya
Always the best hoodies on the market.

Always the best hoodies on the market.Love the material and the colors

5
Date of experience: Jan 02, 2024
Teimuraz Shekriladze
Timo

Superdry good clothes

5
Date of experience: Jan 02, 2024
Chad Cheadle
Worst company ever.

I've spent dozens of hours on the phone with Square Support over the last 4 years of working with them in my retail store. They have never once been able to solve an issue I brought to them. Worst company I've ever encountered.

1
Date of experience: Jan 01, 2024
Stephanie
What didn't go wrong with this…

What didn't go wrong with this company....Setup was a complete mess, they removed our old pos system without being able to connect us to their own hardware leaving us scrambling. We used the POS System for maybe 3 weeks when one morning we woke up to an email saying " sorry we will no longer allow you to process payments, we can't give you any more information." Leaving us without a POS system out of the blue! I reached out to our rep who completely stopped answering after telling me "I'll get back to you ASAP" . I contacted general customer service and they said someone would get back to me within 48 hours and no one ever did. In addition to leaving us high and dry with no POS, the system itself is not cohesive with a full service restaurant. Can't split cash tips and credit tips so you can't pay your staff their cash that night, terrible reporting, and clearly, horrific customer service. Maybe it was blessing they cut us off but it would have been nice to have some warning, explanation, or any communication whatsoever. I will never recommend this company to anyone.

1
Date of experience: Jan 01, 2024
TC Desert Cactus Landscaping L
Great company and i have learn alot…

Great company and i have learn alot about bookkeeping from them. Appreciate all the support. Thank you and HAPPY HOLIDAYS!!

5
Date of experience: Jan 01, 2024
Automotive Gomez
great company

5
Date of experience: Jan 01, 2024
QML408
The delivery time was on schedule and…

This was a belated Christmas gift for my son's girlfriend. The delivery time was on schedule and it fit her perfectly.

5
Date of experience: Jan 01, 2024
JDNYC
Mountain SD Wintercheater Jacket

Great service both on-line & in-store. Superdry has definitely gained a new fan. Not to mention I purchased 2 coats in the same style but different colors. The jacket is warm enough to wear w/a sweater under. You won’t be disappointed! And the fit is PERFECT…. Sunset Orange & Black

5
Date of experience: Jan 01, 2024
Juliana
Did not receive my order after almost a…

Did not receive my order after almost a month of placing it. Superdry is unresponsive and not issuing my money back. DO NOT order from Superdry if you want to receive your order. Horrible customer service.

1
Date of experience: Jan 01, 2024

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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