us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Tammy T Parks
I was a new seller with Square until they stole my money

If I could give them a negative I would....I was a new seller with Square. I went through the entire verification process, everything was smooth. Then I sold my first item. BAM! My account was put "under review' to verify my identity. I sent a picture of MYSELF and both the front and back of my government ID and then I get a notice that they deactivated my account. SERIOUSLY??? I called customer 'support' (what a joke!) and they would not tell me anything. They kept repeating 'you need to respond to the email that the review team sent' ITS A NO-REPLY EMAIL ADDRESS!!!!!! Its been a week now and I STILL cannot access the money from my sale. THIS IS TOTALLY UNACCEPTABLE. Ive had NO OTHER CONTACT from anyone on their side. And still NO MONEY has transferred. I've looked online and it always says 'instant transfer is not available' and it shows a transfer date of the current day I am looking at it again. Next day, still no transfer and again, date shows that day now instead of the previous day. RELEASE MY MONEY ALREADY!!!!! THIS IS THEFT!!

1
Date of experience: Jan 04, 2024
E. Estrada
Effortless shopping!

It was super easy to place my order. My items were delivered days before the projected date. #winning

5
Date of experience: Jan 04, 2024
Carly Bernard
Love the quality of the jeans and the…

Love the quality of the jeans and the turnaround for shipping was great.

5
Date of experience: Jan 04, 2024
The coat was really nice but the zipper…

The coat was really nice but the zipper was faulty. In order to zip it, the zipper had to “click” which was not that easy to do. I would have kept it if the zipper was working properly, because the coat itself was very warm. Return was easy, and great customer service.

4
Date of experience: Jan 04, 2024
SHIU LAU
Not sure what you expect me to write

Not sure what you expect me to write. Sent email regarding different issues with my first online order receive no response!

1
Date of experience: Jan 03, 2024
Damaris T
This was a gift for my son and he loved…

This was a gift for my son and he loved it. It came in a few days and just in time for us the bring it to him. Great quality and he looked it.

5
Date of experience: Jan 03, 2024
Rebecca Arendt
The shipping was fast--all the way from…

The shipping was fast--all the way from England. And they kept me notified of where my package was and when it would arrive.

5
Date of experience: Jan 03, 2024
Robin Morley Ploof
Quality and sizing was perfect!

5
Date of experience: Jan 03, 2024
Leslie Taylor
Quality product

Quality product, accurate product description and fast shipping.

5
Date of experience: Jan 03, 2024
Jose Castro
Package was lost by UPS

Package was lost by UPS. I haven't hear back from Superdry to help me replace my purchase. I emailed costumer service 2 days ago.

2
Date of experience: Jan 03, 2024

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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