us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

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Review Time

First Time Buyer, Super Disappointed

I’m so disappointed! My package has yet to arrive and is lost! UPS doesn’t even have an expected date anymore on their tracking website. To add insult to injury, Superdry sends me an email to review my experience. What a joke!

1
Date of experience: Feb 11, 2023
Charito Sanchez
Very very poor

Very very poor. I got my package with incomplete items. One item is missing, without invoice inside. With broken package when I received. I already emailed the Superdry customer service but never heard from them. Very frustrating!

1
Date of experience: Feb 10, 2023
Ms L
Orders said dispatched a week ago but…

Orders said dispatched a week ago but never received package, tracking says held up by carrier they use over a week still not delivered

1
Date of experience: Feb 10, 2023
MELISSA
The coat is fantastic

The coat is fantastic! Love the style and color plus it was on sale at a great price. The communication was perfect including notification of shipment and delivery date which was very quick. Very impressed and would buy from Superdry again.

5
Date of experience: Feb 10, 2023
Andria
It would be great if your size guide…

It would be great if your size guide actually worked, also I just washed the clothes I ordered and the resort blouse already has some threads coming apart which honestly seems like it's one overpriced and two made of bad quality.

3
Date of experience: Feb 10, 2023
Swetha Ambati
Package is not delivered and no proper…

Package is not delivered and no proper response from the team

1
Date of experience: Feb 10, 2023
Lara Stoller
The price and how quick my package…

The price and how quick my package arrived. I would buy from them again ND recommend you to my family and friends.

5
Date of experience: Feb 10, 2023
James Cho
Absolute Best

From the great style, quality material, fast shipping and painless exchanges/returns.. I can’t say enough good thing about Superdry!

5
Date of experience: Feb 10, 2023
Sophie
Good clothes

Good clothes, good price

5
Date of experience: Feb 10, 2023
Naga sudeshna Pogaku
Love Superdry

Fast delivery, I bought couple of Tshirts, totally in love with them, bright colors very comfortable. Would like to buy more from superdry in future.

5
Date of experience: Feb 10, 2023

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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