us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Superdry 2003

It's an amazing bag and fits all my purposes

5
Date of experience: Feb 13, 2023
Rebecca Whyley
Fast free shipping and exchange

Fast free shipping and exchange! My husband loves the coat, it'll be perfect for a cold-climate vacation! Thanks Superdry.

5
Date of experience: Feb 13, 2023
Glowing Review ✨

I love this company so much. High quality products & excellent customer service. The ship times are incredibly fast!

5
Date of experience: Feb 13, 2023
Ariana Walker
Everything I purchase from SuperDry…

Everything I purchase from SuperDry holds up really well. I actually cannot believe I got this wallet on clearance. It’s fantastic and well made.

5
Date of experience: Feb 13, 2023
Dan Mill
First time buying from Superdry

First time buying from Superdry, didn't know what to expect, I got the backpack and could tell right away that it was quality by the material and more. This brand is worth it!! Lots of brands charge you high, but with nowhere near the quality it should be, Superdry though is legit!

5
Date of experience: Feb 13, 2023
Vannak Chau
not big a tall friendly, but very dope clothing line in my opinion.

I love everything about it. just wasn't big and tall friendly. The only option I have is to get one of my artists to do a custom hand painted one.

5
Date of experience: Feb 13, 2023
Return Policy.....

Return Policy.....I had issues with sizing and their return process was seamless and convenient. They also kept me informed of he entire process. I will definitely order from them again.

5
Date of experience: Feb 13, 2023
Nicolette Cruz
They are helpful and accommodating.

5
Date of experience: Feb 13, 2023
Stephen Moore
Order SUPERDRYUS5148242 shipped in…

Order SUPERDRYUS5148242 shipped in February was incomplete and had one damaged item. Customer Service phone number leads to a message that the phone number is no longer used as a customer service tool and to use email or chat. Two emails to customer service unanswered. Customer service “chat” option not launching form any of the many devices I’ve tried. Love the product, but the back-end service is the worst I’ve experienced in the modern age. Really disappointed that I’m forced to come to terms with not getting this resolved. I won’t be back.

1
Date of experience: Feb 13, 2023
Revaz
Leather jacket order review

The leather jacket was missing from the package!order number SUPERDRYUS5146608I received a package in truly terrible condition. it is severely bruised and has a cut on one of the sides (see the pictures attached) on close inspection the side mark reads "MTN7 E3 AMAZON RETURNS" despite the fact that I purchased a leather jacket in brand new condition (see the attached invoice with pictures)I get some bruises do occur during shipping and what is important is that the product is delivered in pristine condition, When I opened the box I was flabbergasted box was empty other than for some plastic.I purchased a jacket in new condition and clearly, I got some other person's return (empty box at that...)

1
Date of experience: Feb 12, 2023

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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