utsavfashion.com

4.2
4.2 Based on 181 reviews

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Average Rating

4.2

/
5

181 Reviews

5 Star
70%
4 Star
8%
3 Star
6%
2 Star
3%
1 Star
13%

Filtered Reviews

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Review Time

Nathanael L.
Amazon has a better business practices than Utsav.

On or around 21st June 2025 I started to shop online and Utsav Fashion appeared to be what I was shopping for, unfortunately it was not the best place to shop, I am a Desi, and it hurts me to write this review, i ordered two sari's for my wedding and the wedding came and still no sari, and the store that doesn't provide a phone number should have been the clue. It's now the end of September, and still no sari.

1
Date of experience: Jun 21, 2025
great deals and offer

Smooth checkout and great deals and offer

5
Date of experience: Jun 20, 2025
Myrtle R.
Outstanding orders

I have not received my ordered items yet. Would you please let me know the status?

5
Date of experience: Jun 19, 2025
Very good

Placing an order is very easy and effortless

5
Date of experience: Jun 19, 2025
Justine Clark
The perfect item I received just in…

The perfect item I received just in time.

5
Date of experience: Jun 14, 2025
William C.
Bad Service/STILL don't have my items

I ordered an item and they did not tell me that they did not have it until after the date it was supposed to ship. They then told me they did have it and it would only be another 4-5 days because it needed to be stitched. And then they told me again another 3 days after that that they didn't have the item. THEN they gave me an option for store credit, a refund to pay pal or chose another item. The option on choose another item said 4-5 days to process, so I chose another item. Then I get an email saying 11-14 days (not 4-5 days) to do the process. On top of that, I had a second item on the order that I asked them to just go ahead and ship (I had originally said ship together, even though I qualified for free shipping just to be polite), and they did not do that for me either. NEVER ORDER FROM THEM IF YOU ARE ON A TIMELINE! ALWAYS SHIP EACH ITEM AS THEY ARE READY!

1
Date of experience: Jun 13, 2025
Paula D.
You did good exactly what I wanted.

5
Date of experience: Jun 12, 2025
Nicole C.
I was allways very happy but the last…

I was allways very happy but the last order didn't function. My order was canceled even I gave you an answer to your chat. That was not right.

3
Date of experience: Jun 12, 2025
Rosa A.
Many options and styles i enjoyed.

5
Date of experience: Jun 11, 2025
Best customer service compared to all…

Best customer service compared to all online sites.

5
Date of experience: Jun 10, 2025

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