uwant-eu.com

3.7
3.7 Based on 11 reviews

UWANT is an innovative home appliance brand specializing in smart cleaning and integrating intelligent R&D, production, and sales. We are dedicated to simplifying cleaning tasks with our AI products and services, including robot vacuums, mite removers, an...

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Average Rating

3.7

/
5

11 Reviews

5 Star
64%
4 Star
0%
3 Star
9%
2 Star
0%
1 Star
27%

All Reviews

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Review Time

andreah lois nartates
Purchased it on TikTok PH, and it's showing "water tank is low" even though it's full. We've already

Purchased it on TikTok PH, and it's showing "water tank is low" even though it's full. We've already cleaned it and replaced the water, but still the same error. No response from their support—a waste of money.

1
Date of experience: Feb 06, 2026
andreah lois nartates
Purchased it on TikTok PH - 581626300597634411

Purchased it on TikTok PH, and it's showing "water tank is low" even though it's full. We've already cleaned it and replaced the water, but still the same error. No response from their support—a waste of money.

1
Date of experience: Feb 04, 2026
Teodora Tanjala
easy purchase

easy purchase, flawless delivery

5
Date of experience: Aug 04, 2025
TJ18
Great customer service

I had a positive experience with UWANT EU. While the product I bought was not good for my intended use, the device per se was of very good quality, and the customer service is simply amazing: they are professional and understanding, thanks to them we managed to find a solution for my order. All in all, highly recommended.

5
Date of experience: Jul 30, 2025
Simon S.
Good deal!!

5
Date of experience: Apr 28, 2025
Pearl Johnson
Excellent service

Excellent service. Fast shipment snd packaging was slso done in excellent manner.Looking forward in trying product.Thank you

5
Date of experience: Mar 31, 2025
Rhett Long
Machine battery is very low

My apartment is 104kvm. But the machine does not have enough power to clean it all at once, and the automatic cleaning roller does not seem to be working. What should I do?

3
Date of experience: Feb 24, 2025
patasson11710
Worst customer service I have experienced

As a EU VAT payer I requested a VAT refund which was "rejected" (it is illegal to charge VAT to a VAT payer from a different country), due to their website being exclusively B2C.I'm reporting them to the authorities.

1
Date of experience: Jan 30, 2025
Jarrod
Best item ever had for cleaning.

Best item ever had for cleaning.At the moment I can't see any problem, and it washes things I Nevers thought was on the ground...

5
Date of experience: Dec 30, 2024
Sylvie P.
Very happy with product

Arrived quickly, the product is amazing and works very well. It is true to how it is described.

5
Date of experience: Dec 27, 2024

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Business Details

  • UWANT is an innovative home appliance brand specializing in smart cleaning and integrating intelligent R&D, production, and sales. We are dedicated to simplifying cleaning tasks with our AI products and services, including robot vacuums, mite removers, and mop cleaners, helping every household enjoy a better life. The name "Uwant" combines "you" and "want," reflecting our customer-centric philosophy, while our orange brand color symbolizes hope and the pursuit of excellence. Uwant products are sold in over 30 countries worldwide, with more than 1 million units sold, and have won multiple international design awards. We are committed to social responsibility, actively promoting green practices, respecting diversity and inclusion, and striving to create a better future for our employees and customers.See more

  • language https://uwant-eu.com

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