Review Time
Ensure you order precisely the correct items. If you receive something unnecessary, you will incur return shipping fees. The item I received costs more to send back than its original price. I am very disappointed with this service. This is the first company I've encountered with such a poor return policy.
My experience with this company has been very disappointing. I ordered a part that was promised to arrive in 3 days after paying for expedited shipping, but now it has been 15 days without any delivery. When I reached out to the support team for updates, their response was rude and dismissive.
I ordered a common refrigerator part online. I entered my model number, and the website suggested the correct part, but it wasn't right. I had to return it and reorder the correct one. While mistakes happen, I was disappointed to learn I had to cover the return shipping due to their error. I could have ordered directly from the manufacturer and avoided this hassle.
Deceptive practices from this company. I ordered a part that was supposed to arrive in 3 days due to extra shipping fees, but now it's been 15 days with no sign of the part. When I called to inquire, the response was nothing short of rude and sarcastic.
The claim of 'same day shipping' is false. I ordered a part urgently, choosing them for this promise, but the confirmation email stated it would ship in 3-5 business days. After a week with no updates, I contacted customer support, who claimed it shipped the next day without proof. They blamed the postal service instead. I will be filing a complaint as well. Avoid this place.
This business has a disappointing online presence. I searched for parts and was redirected to their site, but found that none were available for my vacuum model. Despite previously finding parts, now it seems they don’t have anything listed. It's frustrating, and I will avoid ordering from them in the future.
This company feels like a scam. I ordered a part a month ago, opened the box but didn’t need it anymore. I called to check on my refund status, but after a month, they asked for a tracking number, which I lost. They refused to assist further, leaving me frustrated. Other services handle returns much better.
Their return policy is practically non-existent. I bought a part that I didn't need for my washing machine. Although it was unopened and in resalable condition, they denied my return. I ended up paying $25 to ship it back and had to call multiple times for updates. I wish I had just ordered from a more reliable service.
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