Review Time
Always daunting switching from one brand to anouther and setting up home broad band for the first time, I found V4consumer and Leonardo extremely helpful, with great contact and excellent customer service , he made me feel at ease knowing that all is set up well and could call upon him any time. Im very grateful for hes service and would highly recommend him to anyone. Thanks for all your help
My Customer Service Representative Arpa Bhattacharya was great! He was patient in guiding me through every technical step, making sure I follow, and did every possible test before moving the issue to an Openreach engineer. Made sure I wouldn't be charged with the visit.
The representative displayed remarkable professionalism while also being incredibly compassionate. As someone who is profoundly deaf, I appreciated their patience and understanding, regardless of how often I needed clarification.
I have been extremely pleased with my experience so far. While the connection may not always be perfect, the provider is consistently working to enhance it, and any issues are quickly addressed over the phone. The account manager is exceptional; she is very attentive and always responds promptly. I genuinely feel appreciated as a customer!
I had a wonderful experience with the Customer Service and Account Managers at the company. Both representatives were incredibly personable and helpful. Although I'm not very confident with modern technology, they made everything easy for me. They guided me through the setup of my new equipment with patience, reassuring me throughout the entire process. This was a refreshing change from my previous experiences, where I struggled with online chats and endless transfers. The staff at the company truly prioritize customer satisfaction, always available to answer questions and provide assistance. I am grateful to the representatives I interacted with and look forward to my journey with the company in the coming months and years. Best regards.
I had a fantastic experience with the Customer Service and Account Managers at the company. Both representatives were incredibly friendly and supportive. I’m not very tech-savvy, but they made everything manageable. They patiently guided me through the setup of my new equipment, easing my anxieties that arose from previous experiences with another provider where I struggled with online chats and endless transfers. The staff at the company were like a breath of fresh air, always ready to assist and prioritize customer needs. I sincerely appreciate the help from the representatives I connected with and look forward to my ongoing journey with the company.
As a new customer, I faced issues with my internet and phone line. I was initially frustrated, but the representative was incredibly helpful, resolving my issues each time and getting everything up and running. Thank you for your assistance!
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V4 Consumer is proud to be UK's best value Home Broadband & Mobiles. Our home broadband and line, mobile services are now trusted by thousands of customers nationwide. We bring you fast, reliable and cost effective broadband for your home with a host of speed options to choose from, based on your usage.
Our Mobile services come with SIM only deals or Handset cum SIM deals backed by wide and reliable network from Vodafone and O2.See more
