Review Time
They originally offered $465 then sent offer of $330 because of dust in the camera lens. Took a month shipping from California and argued about price. Had them ship phone back to me. Went to a better company Goldenstandardbuybacks.com they paid full price they advertised plus$10 total $475.
This company here scams you and hope you are desperate to sell. I got $150 more going to a better company. goldenstandardbuybacks.com is a better more professional company than webtradein, they communicate better and pay what they say.
On the day they received my phone, they presented me with an offer. I initially believed the phone was unlocked, but it turned out to be tied to a specific carrier. This led to a lower offer than I expected, which I was hesitant to accept. However, they ultimately matched the offer I received from another service for the same device. Additionally, they waived the insurance and expedited fees. The process was fast, straightforward, and enjoyable. I received my payment the same day they got my phone, which was fantastic!
I shipped them a carrier phone for which they quoted roughly $600. The phone was barely used for few hours and I did not like the OneUI from Samsung and chose to move back to Pixel and thus thought to trade it to them as I was out of return period. They got back to me stating the phone was financed with the carrier and they never provided any proof for that. I, however, did send them proof of my account showing the device was completely paid of few weeks back and have already been unlocked. Their counter offer for $600 was roughly $250. LOL. Initially I thought their process have flawed but then the very same week, they revised the quote and now same device is being offered roughly $420 instead of $600. They had no intention of honoring their initial quote of $600 so they made up an excuse to put the blame on the non existent device condition.I did received the device back and unfortunately, the screen had smudges on it. I sent them the device with a screen protector on and they chose to remove that and sent it without any screen protection. A $600 device! This would be my first and last interaction with them.
This was my first time with web trade in and it was a success. My only critiques is that they need to respond to email in a more timely manner and I would like to see them extending the quote for more than 14 days so customers can have more time to send them their old device
I rated my iPhone 14 Pro as “flawless”. Upon receiving my phone it was rated at 95/100 due to some barely visible tiny scratches by plug-in port and a few other scratches that they claimed were caused by my Otterbox cover that was put on day one. Screen was perfect. They offered $110 less than my original offer for a few tiny scratches barely visible to naked eye. Crazy! Interesting reply. Why compare my 14 Pro to a 13 Pro? Ahhh... now web trade-in has deleted their post which clearly stated that they compared my 14 pro to a 13 pro rather than responding to my question of why they would do that. Compare apples to apples!
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WebTradeIn.com was founded to provide a new, safe, and straightforward method of selling and recycling electronics.
