Review Time
Valla have been an incredible source of support throughout Wayne’s tribunal case. From the very beginning, the team—especially Jade, Michelle, and Gbemi—have been nothing short of amazing. They were consistently kind, efficient, and always responded so quickly whenever I needed help or had questions. Their support was not only professional but also deeply human, which made a real difference during such a stressful and emotional time. I honestly don't know how I would have managed without them. I’m so grateful for everything they’ve done and wouldn’t hesitate to recommend Valla to anyone facing a similar situation. Thank you so much you are all angels!
I was overwhelmed after my dismissal from work. Came across Valla and started to rapidly gain confidence and knowledge about my employment claim and how I should work through the Tribunal processes.I have limited financial resources and thought carefully about the coaching packages. I booked a session and came away reassured about the immediate actions I needed to address within a tight deadline. I will be using the coaching again and extremely pleased I came across the Valla website!
Have used Valla for a few things now.ET1 service - amazing and paid extra to have them review it a few times when I made some extra changes before sending it off. Coaching - William Thompson I had coaching with William & he honestly was so helpful. I wanted help adding a respondent on to my claim and he gave me so much advice and went above and beyond in helping me with my documents and advice. I will be arranging more hours when it comes to my preliminary hearing!Booking appointments - Jade at Valla was so prompt with booking and both days I managed to get appointments booked same day! She was very thorough in checking in with me.Very happy with service so far and a lot cheaper than using solicitor firm.
My experience with Valla so far is a bit of a mixed bag:Good: answer emails very quickly, videos on YouTube really helpful, paid advice before submitting the ET1 was fantastic.Not so good: It was lucky that I did pay for someone to check my ET1 because the way it's set out on Valla is absolutely useless for the actual form. Events are under categories of which form of discrimination they take, which then means that the timeline is all over the place. It also doesn't tell you anywhere that you need to write a background to the case, especially if it's complex. The judge needs to be able to see exactly what your complaints are. I also found the Remedy section extremely difficult, and there was no help with this.I do believe the Valla team are lovely and really do care about people, but there needs to be a lot more content to their site to continue to help people through every section of the process - I don't see anything about a list of issues or schedule of loss, both incredibly important to get right. They have been going for quite a while now, so it seems quite odd that the help is so limited.
I used all of Valla's online tools for in excess of 18 months. I watched all webinars, I used their templates, I attended a monthly Employment Tribunal Support groups, as well as personalised coaching from Naa.I took my claim to Judicial Mediation and I won. Valla helped me every step of the way! Naa was friendly, supportive and more importantly she made me feel like I could do it. Jade helped me so much to coordinate my Valla experience with efficiency and was hugely supportive in her email communications. The support groups made me feel less alone and isolated along the way. I would recommend Valla to anyone needing to know what to do from first grievance through to taking out a claim and beyond. My only regret is that I did not find them earlier on in my journey!
This is a great company and one of the many free/ fair priced voluntary litigant-in-person services available. We should all be thankful that this company exists. Their website information is very useful. Their webinars are very useful. Their staff members seem very knowledgeable. This company helped to equip me through my own personal employment tribunal claim. It was terrifying but i was able to reach a successful conclusion after an 24-month period. I am grateful to Valla and their encouragement to believe that we ourselves are capable of taking on our employers. Do not fall for the intimidation tactics of a stupid solicitor who is getting paid £300 per hour to destroy your confidence so that you scurry away like a mouse.
I used Valla for their ET1 template, a merits assessment, and for note-taking support at my preliminary hearing. At every stage, Valla provided clear, practical tools and advice that made an overwhelming process feel more manageable. Masumah, who did my merits assessment and attended my PH, was especially kind, knowledgeable, and reassuring.Valla’s support helped me understand my case, clarify my strategy, and keep going through a very challenging process. In the end, I successfully settled my case on terms that I am genuinely happy with. I’m very grateful to Jade, Masumah, and the team for their support.Highly recommend to anyone navigating the employment tribunal process without traditional representation.
I came across Valla while looking for guidance with an employment issue, and honestly, they’ve been brilliant. The platform is easy to use, the information is clear, and the team behind it actually understand what people are going through and most importantly it's a lot less pricey than full legal representation. I used the Valla website to organise documents, track evidence, and get advice on how to present things clearly and professionally. It really helped me feel more in control and less overwhelmed, especially with something as stressful as an employment case where I'm representing myself.The way everything is laid out makes it easy to keep track of deadlines and build your case step by step, and the templates and examples are genuinely useful, not generic filler like some other sites.I have recently used their Case Merit Assessment and it was extremely helpful! After the 1 hour meeting I was sent a compressive report of my case with guidance on what is and what isn’t likely to succeed. I was then given lots of tip and pointers on what I can do to strengthen the bits of my care that were not as strong as they could be. The support from the Valla team has also been excellent. They’ve been responsive, kind, and really human about everything. I’m very grateful for the help and definitely recommend them to anyone dealing with an employment issue or preparing for a tribunal.
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Valla is a DIY platform for people who want to resolve an employment issue but can’t afford a law firm. Use Valla to collect evidence, figure out what you want, create legal letters and get your employment issue sorted. Valla is 100% confidential and uses bank-level security to protect your private data.
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