Review Time
I really hope that this review will change in a few months time - I want to give it 5 stars seriously. Currently I’m very, very on the fence - some of the advice I’m getting feels flat, withheld or reluctant, and that I really need to work hard to prompt the right questions to get any advice/feedback from the “legal experts”, I find this quite draining and that I’m wasting minutes (now adding to hours gone).I bought a large package with many hours, but I don’t really go away feeling that the sessions have been particularly helpful - after each session I feel unsatisfied and not really empowered. Uploading the documents ect, on the Valla platform at first seems useful - but as time has gone by it really does feel the “legal experts” don’t take the initiative to look at the documents beforehand, to try understand the “clients” and the case they’re providing “advice” to.I hope my experience will change, but right now it’s far below my expectations unfortunately. The only very real positive are the admins who are very responsive.
Valla have been so insightful - they have supported me through what is a very difficult time for me. Their prices are so reasonable, but it's their knowledge of Employment Tribunal Processes that is the best. All of the advisors have legal knowledge in employment law. I am currently working with a lady who really knows her stuff. I am not sure if I am allowed to name her, but she is making me feel so much more confident with my claims. Thank you Valla!
An outstanding team of wholly decent human beings, dedicated to supporting workers to fight for their legitimate rights. EVERY person I have dealt with, for almost a year, has supported me and continuously boosted my self belief when I have almost given up. YouTube vids and online groups also keep your morale up when the fight becomes difficult. Templates and VALLA tools help to structure and organise your claims.I have accessed multiple services and benefitted hugely from expert coaching and guidance. I have achieved an excellent outcome and could not have done this alone. I have no hesitation in recommending VALLA or any member of their team - for anyone finding themselves in challenging circumstances in work - don't hesitate, contact VALLA for support.
It’s rare to find a team that is both highly competent and deeply human. Valla supported me through a very challenging period at work. From the first conversation, they offered calm, practical guidance; translated complex issues into plain English; set out clear options; and shared resources that kept me organised and informed. They responded quickly, set realistic expectations, checked in regularly so I never felt alone, and helped me make confident decisions at every step. Their support allowed me to draw a line under the situation and move on without additional stress. I came away with my wellbeing intact and the headspace to focus on my future. That breathing space has let me invest in myself; I’ve since enrolled in a BSc in Animal Welfare Science, and I feel optimistic again. Special thanks to Kirsty and Jade for their professionalism and genuine care. I wholeheartedly recommend Valla without hesitation.
I gave this rating because we are still on the journey and, I would say, halfway through. But so far, all is going well, and I will reach the top rating by the end.Thank you for going on this journey with me. Your constant professional support and encouragement cannot be overemphasised. They are more than words can say. Masumah, your patience with me, listening, and guidance instilled confidence that enabled me to face the overwhelming challenges and to present several of the ET tasks professionally.Jade and Gbemi, you are amazing, maintaining efficient and effective communication. Going the extra mile to accommodate short notice for booking coaches and reviews for me. Your words of encouragement kept me going.Thank you all. As I said, the journey is still ongoing, but with your continued support, it will all end well.
Without Valla- I would have struggled to succeed in settling my claim successfully without going to tribunal - which was my preference. The coaching packages are what I found the most useful. The merits assessment is useful too- but i would do this after the preliminary hearing. I worked with an advisor called James for nearly a year. He was wonderful! Patient, calm, reassuring and very knowledgeable. Every time we spoke I felt empowered and less stressed. His advice and guidance - specifically throughout the without prejudice discussions (a process I found very tricky) - was crucial. I successfully settled 3 months before tribunal with terms I was happy with. This was partly down to James sage advice and encouragement to not back down. I am very grateful. Communication with Jade was always excellent and quick. The platform is easy to use and it helps you build a timeline for your case and upload essential documents. Once I built my timeline I could refer back to it whenever I needed to refresh my memory. Your valla coaches also use your timeline during consultations and calls. Super useful! Additionally, if you follow Valla on TikTok and YouTube, they post interesting conversations with tribunal experts and litigants. They also host free online webinars - just sign up via their website. All in all- I highly recommend Valla if you are a litigant in person!
I am so grateful for the support and help I received from Valla- I would not have been able to get as far as I did without you. Jade- your consistent communication, clear and helpful responses to my many middle-of-the-night emails, meant that I got some much-needed sleep and could get down from my heightened emotions at the times when things felt scary. And Kirsty- you have been my guiding star - your knowledge and skills are clearly top drawer but you also provided a consistently calming, regulating and safe space for all my wobbles, as well as moving things around to accommodate my often-last-minute needs. I felt really understood and held throughout the process by you- I cannot thank you enough. I would highly recommend Valla, the support I received from you was invaluable.
I paid for a one-hour coaching session with Michelle in preparation for a pre-hearing to discuss specific disclosure. Michelle was fantastic, calming, knowledgeable, and reassuring. I came away feeling much more confident and prepared for the pre-hearing. Total value for money. Thanks, Michelle.
Honestly these guys are amazing. It's like a legal advice/coaching and therapy session rolled into one. The admin team Jade and Danny really go out of their way to organise a tailored service for you and respond quickly and patiently and politely. My coach Isabelle is perfect, the chilled out voice of reason I need during a very stressful time. She is so knowledgable and so great at understanding the legal issues and putting them in a straightforward way I never could. She also helps me to interpret the actions of the other side so that I don't get too worried about every little thing that happens.Really couldn't recommend it enough
I had a one hour coaching session with lovely Cressida and quickly gained more knowledge of the stage I'm at in my Tribunal journey. Validation that I'm not derailed in my estimations and that I've done well in previous steps was comforting. I really needed the insight, as I have no way of comparing what i'm going through with anything else around me. Much appreciated! Would wholeheartedly recommend the services, I believe it's well worth the investment! Thanks for the help!
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Valla is a DIY platform for people who want to resolve an employment issue but can’t afford a law firm. Use Valla to collect evidence, figure out what you want, create legal letters and get your employment issue sorted. Valla is 100% confidential and uses bank-level security to protect your private data.
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