vaultcredit.ca

4.8
4.8 Based on 18 reviews

Vault is a financial services company dedicated to delivering a variety of credit products to meet the diverse needs of our originator partners and borrowers. We offer equipment leases, mortgages and commercial loans allowing for customizable financing so...

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Average Rating

4.8

/
5

18 Reviews

5 Star
95%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
5%

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Charlotte
Helped me pay the bills during slow season

My HVAC business needed a short-term cash boost during a slow season and Vault delivered. Quick, honest, and flexible. I’ll definitely be returning when we need financing again.

5
Date of experience: Nov 03, 2025
Antoine Jack
Professional & honest lender

I’ve worked with other lenders but Vault Credit was the most straightforward and efficient. They helped me secure funding to expand my coffee shop business. Super grateful for them.

5
Date of experience: Nov 01, 2025
Emmett
Fun work experience

I used to work for Vault a couple of years ago. Co-workers and management were genuine people who really cared about my success. I got to expand my skills in financial services. It was a fun work environment.

5
Date of experience: Nov 01, 2025
Daniel
Helpful team & fair terms

The staff treated me with patience and respect. They answered all my questions before I signed my agreement. The loan terms were fair and exactly what I needed to keep my HVAC business running during a slow season.

5
Date of experience: Oct 11, 2025
Elise Hawley
I have 2 loans with Vault

I have 2 loans with Vault. When I was getting the loans they, over course, were extremely helpful. Once the loans were in place however their customer service becomes abysmal. I have been waiting almost a month to resolve the issue of proof of insurance for my one loan. I sent all of it with the initial paperwork and assumed that when the loan was approved they did their job properly. I come to see that they are taking inflated payments out and their excuse is lack of a certificate of insurance. I sent proof that their original agent got all of that with the paperwork I sent in. Crickets…it takes days for a response and then they just give you the run around. Meanwhile they’re still taking inflated payments. For my equipment loan I need the paperwork for my insurance to renew. Fast forward over a month now and they keep sending me another companies equipment loan. Their response when I said it’s the incorrect loan, “just have your insurance change the name to other companies”. Why would I get insurance on a business loan that isn’t mine?? I’m still waiting on the response to that one.If you’re looking for a dishonest and corrupt company to do business with then you’ve found the right one. If you’re looking for a company that has integrity and is honest then stay far away from Vault.

1
Date of experience: Sep 08, 2025
Jackson
Easy experience

Applied for a business loan and got approved in three days. Funds went immediately to my account once my application was processed. Amazing.

5
Date of experience: Sep 01, 2025
Mason
Fast service

Applying was easy & the turnaround time surprised me. I had my approval & funding much sooner than expected. The process felt smooth froverall a good experience, will use again if needed.

5
Date of experience: Sep 01, 2025
Kevin
Reliable when the bank said no

Traditional banks turned me down, but Vault looked at my business as a whole. They saw the potential and gave me a chance. The funds helped me get the equipment I needed for my construction business.

5
Date of experience: Aug 02, 2025
Adam
Great support for small business

Vault Credit helped my retail business when cash flow was tight. The approval was fast and the team explained the repayment terms in plain language. I felt supported through the whole process & the funding helped cover a lot of big expenses.

5
Date of experience: Aug 02, 2025

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Business Details

  • Vault is a financial services company dedicated to delivering a variety of credit products to meet the diverse needs of our originator partners and borrowers. We offer equipment leases, mortgages and commercial loans allowing for customizable financing solutions. We are driven by the relentless pursuit of excellence. We are constantly striving to improve our customers’ experience by increasing our product offerings while focusing on simplified lending.See more

  • call 4164998466
  • language https://vaultcredit.ca

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