Name: vegankind.com
Telephone: 000000000
Rating: 2.4

VT77 Guest

Still waiting for my delayed order but not having any updates or communication

I placed an order for multiple items on the 16th Dec, 3 days later I was notified the most expensive item in my order is out of stock and will be delivered first week of Jan 2025. It is 10th Jan already and I am still waiting for updates/ or ideally my refund which I requested 2 days ago. Very poor communication!

Date of experience: Jan 10, 2025

ReskioZ57 Guest

1 year ago

Mega-Meatarded

Spent an hour picking my xmas vegan goodies. You can't create an account though. They have have a login code instead. Problem being that they have nowhere you can use the login code to actually log in though.

Date of experience: Dec 02, 2024

Jennifer Wilson Guest

1 year ago

Everything arrived on time and was…

Everything arrived on time and was well-packed. I must say it was a very good experience. They have lots of products to choose from, and the prices of some products are excellent.

Date of experience: Jun 29, 2024

Deanne Brooks Guest

1 year ago

Very pleased

Very pleased. I put in my order then panicked after reading all of the awful reviews on here. However, all was well. Good packaging too. The only improvement could be going back to the roots of the previous ownership by supporting Veganuary, Vegan causes and animal sanctuaries like FARS.

Date of experience: Apr 13, 2024

Trudy Guest

2 years ago

Avoid!! Quick to take money but won't address errors

I placed an order on 21st March, there were issues on the website, but I contacted the team, and they were able to assist with my order. I then received my order on 24th March 2023, all the frozen goods arrived defrosted and had to be eaten within 24-48 hours. The Omni Golden Fillets: Plant-Based Fried Fish-Style Fillets had an expiry date of 7th January 2023. I contacted Vegan Kind to get a refund for the out-of-date and defrosted goods on 23, 24 and 28 March, and I am still awaiting a response. They quickly resolved the payment issue on their website, but they need to be swifter in addressing the out-of-date and defrosted food. Please avoid this company.