www.petpend.com

1.4
1.4 Based on 94 reviews

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1.4

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5

94 Reviews

5 Star
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4 Star
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3 Star
1%
2 Star
2%
1 Star
86%

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My blood is boiling

My blood is boiling, I paid $55 for a pair of shoes that look nothing like the photo in which I ordered from and are cheaply made of a solid sole that doesn't bend, and paper uppers that are not conducive to actually wearing. They're worth like $5. I'm pissed beyond belief and now the company has removed the listing and I can't get hold of them for a refund.

1
Date of experience: Dec 07, 2023
Henry Harris
It been 3 months haven’t received my…

It been 3 months haven’t received my harness my blood is boiling I have sent many emails still waiting

1
Date of experience: Nov 29, 2021
Elon Carter
Cu Jia Trade now scamming on Etsy

Cu Jia Trade PO Box 6014 scamming now on Etsy as MoonlightMelbourne. Selling absolute rubbish and pretending to be an Australian company.

1
Date of experience: Nov 18, 2021
Garrett
my poor 98 year old

my poor 98 year old grandma bought an item from this site. instead of receiving her intended items she got a bag full of toenail clippings with some sort of white goey substance on them. She was in such shock she nearly had a heart attack. so we emailed the site and they told my poor sweet grandma that she was a old hag who shouldn’t be ordering a pet bed for herself and that she will die before she gets the bed. She is sadden and upset and will never buy anything online again i hope your happy.

1
Date of experience: Nov 14, 2021
SCAM!!!!

SCAM!!!!! After countless emails they have completely blocked me off and gone silent when I asked for a refund as the product I received was NOT what I was after! DO NOT BUY FROM THEM! They disgusting and disrespectful.

1
Date of experience: Nov 14, 2021
Cara Patterson
Cu Jia Trade PO Box6014 Chullora NSW1405

I purchased and have just received 4 rechargeable Electric Tooth Calculus Removal Tools. One of them fell apart as I lifted it out of its box, The break revealed there to be a pencil lead thick clear plastic spine which is caused to vibrate and passes the vibrations to a pointed "needle" type tip at the head of it. I used one that was working. You hold the needle vibrotip onto your tooth enamel so that vibrations act to "shatter" calculus build up. Well...it works in a fashion on very minor calculus buildup, but not on really caked up calculus such as builds up behind lower front teeth. I thought using it would save me from a painful dental oral cleaning.....IT WON'T ! The Sales pitch used by the company is persuasive..especially the "Buy two get one free" come-on. At best it's a toy and You will definitely need your Dentist to do a proper job for you. Having read the scam reports about CuJia, I won't bother trying to get a refund on the broken one. LESSON LEARNED.....and YOU now stand warned about them!

1
Date of experience: Nov 08, 2021
Jolie Scott
Please be aware that Cu Jia Trade (…

Please be aware that Cu Jia Trade ( Chinese company)That was behind this scam of Petpend is also behind Charge Boost . I just received my charge boost today and its absolute rubbish.You can find a heap of websites and reviews on ChargeBoost. Its the same company behind Petpend.

1
Date of experience: Nov 07, 2021
Jonah Lewis
Hopeless service, terrible communication. No info on progress of purchSe chain information

Purchased a harness from PetPend on the 18th October. Have written 4 emails to follow up. Standard automated email saying they will look into it. No response. I am frustrated that I cannot talk to anyone about my purchase or even where it is in the supply chain. Hopeless organisation. Have taken other posters advice and lodged a formal complaint with NSW Fair Trading

1
Date of experience: Nov 06, 2021
reboux25
Shocking

Shocking. Claiming to be an Australian company, but is from China. Yes anyone can get an ABN and then claim to ve Australian. Put in a claim as not received my item. Stay away. Dishonest rubbish company.

1
Date of experience: Nov 01, 2021
Do not purchase from petpend

Do not order from this companyYou can't talk to anyone, email only, no returns no refunds???They cut and block you online.No communication 🤬🤬🤬 🤬🤬🤬

1
Date of experience: Nov 01, 2021

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