Review Time
Day 17 of waiting on a withdrawal. Agents seem to be unable to tell you anything other than that it's in a cue. They don't care. In a world full of choices give your money to someone who values you as a customer. AVOID.
Withdraw still pending over 10 days…They say: We truly understand how frustrating it must be to wait so long for your withdrawal, and we know how important this is for you.Upon checking your account, I can confirm that our financial department is fully aware of the delay in processing your withdrawal. Unfortunately, due to a high volume of requests, there have been some delays in payouts….Let’s hope the pay!
2 weeks of emails and complaints before they finally paid my winnings into my bank account. The customer service was atrocious with their half arsed apologies and endless excuses, all promising that the Payment would be processed fast and in my opinion 2 weeks is not a fast payment. I do not recommend this site, they are painful and use bad practices.
At first i was impressed by the generous Welcome Bonus offer and even winning 600€ with it.But now 2 weeks after i tried to withdraw the money, its stil not processed.Every 2 days i contact the support and i always got told that my withdrawal is in que and will be very soon processed,Yesterday they told me the classic "we have technical issue" excuse but assured me that it will get prioritised.But stil nothing processed.. as its now 2 weeks ago that i tried to do a simple withdrawal im now feeling that they are doing it an purpose.So sadly i can only agree with the other reviews about this casino which i at first didnt want to believe - but i was proved wrong.. Keeping you updated - i guess the next shady trick will be to tell me to verify after 2 weeks ignoring my withdrawel
They don't do redraw you play games ern money and when you ask why your redraw is always in process after 6days they answer you they are not trustworthy.now I changed my redraw to transfer bank i must wait again 3days but I'm sure that the money that I earn I'm never going to get it so stay away
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