Review Time
I am very pleased with the service; it offers outstanding coverage for a broader range of medications and practices compared to others. All at a comparable price. I had a conversation with the support team, and they were exceptionally friendly and helpful. Highly recommended!
I am very satisfied with the service; it is outstanding and provides a wider array of medications and practices compared to others, all for a similar price. I had a call with the support team, and they were very friendly and helpful. Highly recommended!
Like many insurance companies, they seem to prioritize collecting payments upfront while making it difficult to get assistance when needed. Response times are incredibly slow, if you receive a response at all. Closing the account is a hassle, often resulting in error messages or busy lines. It raises questions about how such businesses operate under EU regulations.
I need to move abroad for work. Unfortunately, the system hasn't sent a confirmation email for my cancellation. I've reached out to customer service, but the issue persists. I will not be paying my next bill as I will no longer need insurance.
The customer service is terrible. They refused to reimburse my medical expenses incurred during travel. Despite providing all necessary receipts and documentation, their response was a denial of compensation. I will be switching insurance at the end of the year.
I consistently encounter issues with invoice reimbursements. They frequently change their criteria and requirements, leading to mistakes. I am exhausted from constantly monitoring whether claims are processed correctly. I recommend choosing a different insurance provider to avoid ongoing issues.
The experience has been absolutely unacceptable. I had to file a claim twice and spent hours on the phone with customer service, only to find out they had not even reviewed my initial claim! Their incompetence has caused me undue stress and wasted time. They should be held accountable.
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Zorgverzekeraar VGZ verzorgt voor ruim 2 miljoen mensen de ziektekosten verzekering. VGZ is een zorgverzekeraar voor collectief en individueel. Naast een goede ziektekostenverzekering richten wij ons ook op gezondheid en preventieve zorg. VGZ alle aandacht.
