Review Time
I have had a few issues, I purchased a new victory Lockwood which is sited on Bockensfield in Northumberland. I reported the fact that the wiring for the television did not work when I purchased in February 2025 and this has still not been fixed. I also have an issue with the soft closing doors in the kitchen not working correctly and the boiler has recently failed which cast me £420 to fix.
Paul arrived this morning as a surprise as nobody informed me he was booked to carry out adjusting windows? This was a pleasant surprise and he carried out the tasks in a professional and confident manner. No problems encountered and this is the second time he has carried out adjustments. I highly recommend Paul a valuable member of your team.
Joanne was incredibly knowledgeable and provided excellent assistance with my product enquiry. She resolved my query promptly and efficiently, making the whole process stress-free. Her friendly and professional approach made me feel valued as a customer, and I truly appreciate the effort she put into ensuring I had all the information I needed. Outstanding service!
A huge shoutout to Gary & Ben! These wonderful, amiable individuals handled everything superbly with barely any inconvenience. They truly represent their company well. Kudos to them! From Paul, Belinda, and Libby the dog at Conwy Lodge Park.
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Victory Leisure Homes is a holiday home & lodge manufacturer based in East Yorkshire. Our team of industry experts has developed a range of outstanding holiday homes that are underpinned by the knowledge of experienced craftsmen and cutting-edge technology.
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