Review Time
I’ve been a Vinatis customer for a couple of years now, and for good reason. Service is 1st class, selection of wines is outstanding, the tracking is spot on and their website is encyclopaedic. Couldn’t have a celebration without them now. In fact, II have just taken delivery of a magnum of LUPO MERAVIGLIA TRE DI TRE 2023 - BOTTER from Puglia, IT & another magnum of CRÉMANT DE BOURGOGNE - PERLE D'AURORE - from the house of LOUIS BOUILLOT for our family feast this holiday season. Well happy!
I bought some wines I could not easily find in the UK. I was concerned about ordering from France; however, the wines were despatched quickly and, once they'd cleared customs, were delivered promptly by DPD. The bottles were very well packed and exactly as ordered. I've not tried the wines yet, but the ordering and delivery processes went well.
I have used Vinatis for many years. They offer a wide range of excellent wines at a reasonable price. Deliveries are normally quick and very well packaged. However please be aware that they do not care about their Customers one bit. I placed an order for 6 bottles of champagne, the following day I got a mail from them saying “Did I like it? It’s on flash sale”. I enquired about getting the sale price but they wouldn’t even consider it. Shameful service! To compound matters and despite emails regarding my complaint, they have called me Mrs Ashley🤦♂️I am male, my Christian name is Ashley, they know that, they are great when things go well, but when they aren’t, and you challenge them, you get no respect at all. Beware!
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