Review Time
I placed my order early on Friday morning, and it was dispatched before 10 AM, arriving Saturday afternoon. I received numerous confirmation emails. The price was fantastic. I had ordered from their other site previously, and while communication was slower, they always dispatched as promised. Don’t let the negative reviews deter you—this is a legitimate business with great service.
I have requested a VAT receipt three times but received no response. Dealing with this company has been unpleasant. Their approach raises questions about their professionalism. With no contact number or address provided, I'm left wondering if they are avoiding their responsibilities.
If I could give this company zero stars, I would. I've been trying to get a VAT invoice for over a month. They ignore my emails, despite me pointing out the legal obligation to provide one on request. This has consumed too much of my time, and if you need an invoice to reclaim VAT, I strongly advise avoiding this company.
I placed an order and heard nothing for over nine days—no confirmation, no dispatch updates, and no replies despite multiple attempts to contact them. Only after I threatened to report them did they respond with two conflicting reasons for the delay. Thankfully, I received a refund after applying pressure, but the experience was very frustrating. I would advise looking elsewhere for your purchases.
My favorite Champagne case was delivered to DHL, where I arranged for easy pickup. Initially skeptical after reading negative reviews, I decided to give it a chance. Everything went smoothly, and I received timely updates, so I have no complaints about this service.
Claim your business profile now and gain access to all features and respond to customer reviews.
americancandystores.co.uk
buildsaltwall.com
vaporbrothers.com
yorkshirehandmadepies.co.uk
sweettreatsbyevee.com
henrymorgan.cz
thecakedecoratingcompany.co.uk
whaleysweettreats.com
forestwholefoods.co.uk
heinz.co.uk