Review Time
I ordered a punching target pad and the entire experience has been frustrating. The package arrived damaged, and upon opening it, I noticed that the mounting holes differed significantly from what was shown online. The advertised model featured an adjustable slot of about two inches, while the one I received is completely fixed with no movement. I spent nearly an hour in live chat, detailing my issues and uploading photos, but I never received a response. I also attempted to call the contact number listed on the website, only to discover it was non-functional. I installed the pad on the wall, but without the necessary adjustments, it’s unsuitable for effective training. This is not the product that was presented in the listing, and the lack of communication only adds to my dissatisfaction. Overall, it has been a very poor experience. I’m also contacting the company regarding the misleading listing.
I ordered a punching target wall pad and the experience has been quite frustrating. The package arrived damaged, and upon opening, I discovered that the mounting holes differed significantly from the online images. The version shown had an adjustable slot, while the one I received is fixed without any movement. I waited nearly an hour on live chat to explain the issue and upload photos, but received no response. I also attempted to call the provided number, but it was non-functional. I installed the pad, but the lack of adjustment makes it unsuitable for proper training. This is not what was advertised, and the poor communication only adds to my dissatisfaction. Overall, a very unsatisfactory experience. I am also reaching out regarding the misleading listing.
I recently ordered an item and was very pleased with the top-notch service. After a quick and helpful phone call, my item arrived the next day! I’m very satisfied with my purchase and the swift response. Thank you for all your assistance. I will definitely recommend you to others.
Customer service is exceptional. I ordered through the website and received an email stating that my order was out of stock but offered a replacement. After a quick call, it was sorted out and I received next-day delivery, ensuring it arrived in time for my son's birthday. The representative I spoke with was outstanding and even sent a free size sample, assuring me he would exchange it if it didn’t fit. Thank you for making my son's birthday special.
The team is incredible! I placed a collection order for my daughter's birthday, but due to unforeseen circumstances, I couldn't collect it. I called the store and spoke with the kindest person who immediately arranged next-day delivery at no extra cost and included some free gifts in the package! I can't thank him enough! The service was exceptional, and he even called in the evening to check if I received the parcel - absolutely 5-star service.
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Viper Sports UK is a trusted name in high-quality sports gear and accessories, known for our exceptional products and customer service. With a strong reputation on Amazon and eBay, we pride ourselves on delivering durable, high-performance sports equipment that meets the needs of athletes and enthusiasts alike. Our commitment to quality, competitive pricing, and fast shipping has earned us excellent reviews and a loyal customer base. Whether you're looking for apparel, training gear, or accessories, Viper Sports UK ensures top-tier products with outstanding reliability.See more
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